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"I was greatly touched by the kindness I received from the front desk staff during my 2 night stays. I highly recommend this hotel to others. "

"Very relaxing location. Private onsen was a really nice addition. "

"Clean room…great staff"

"Kaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areas"

"Very helpful and friendly staff. Lovely location with easy access to the surrounding onsens."

"Yes room was comfortable "

"This is a lovely hotel which is really convenient for the train station. Staff are lovely and the room was clean and spacious. We have stayed here twice now and would always choose the hotel when in Nagano. "

"Clean, very comfortable, good breakfast buffet, and hospitality of all staff "

"I want to send a huge thanks to the staff who drove me to the train station. The food there was amazing too! Great bed and room."

"Cant miss the breakfast buffet"

"Good location right across from the Nagoya station. "

"Wonderful stay. People were great! Food excellent. quick van rides to and frome nearby slopes."