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"Great stay!"

"Excellent Ryokan. Breakfast and late night sake tasting included free. Very short walk to excellent local restaurants and train station. Very easy to access for tourists"

"The staff was very professional and welcoming. Rooms were clean and comfortable. Breakfast & happy hour was nice to chat and meet other travelers"

"I booked this lodge for my husband and his buddies. What a hidden gem. He said he wouldn't have changed anything about it. He enjoyed the wonderful meals , the atmosphere and the patrons 5 stars !"

"The gentleman who check us in was very helpful and friendly and provided such good service! "

"Excellent service, friendly and helpful english speaking staff, an amazing facility with great baths, all in an incredible location. We would recommend anyone going to Yamanouchi and Shibu onsen stay at Kokuya "

"Clean hotel and great location near Nagano station. Good breakfast options. Nice park across the street for kids. Very strict on checkout and luggage storage time."

"Nice hotel at ski resort. Very nice views."

"The apartment for 4 person is located in a building with no elevator, so we had to carry luggage up the staircase. Luckily, we were given 2nd floor unit. The apartment unit is spacious and clean. The staff is responsive to our message and can write in English. Overall still a great stay and would recommend to others. 👍"

"釣りをするため利用しました。 清潔感あり好感持てました。 対応もスムーズでよかったです。 ただスリッパを持参すれば良かったなと思いました。 次回も是非お世話になりたいです。"

"Lovely place to stay and the bath was amazing!"

"Very clean and quiet place. Great breakfast. "