「To Hyatt Corporate Leadership,
I am writing with considerable disappointment, frustration, and dissatisfaction regarding my recent experience at Dreams Curaçao Resort, Spa & Casino. As a Hyatt member, I expected a level of hospitality, comfort, quality, and accountability consistent with the Hyatt name and the substantial amount guests are investing in this experience. Unfortunately, there was a significant disconnect between the hospitality demonstrated by the resort’s employees and the...
「To Hyatt Corporate Leadership,
I am writing with considerable disappointment, frustration, and dissatisfaction regarding my recent experience at Dreams Curaçao Resort, Spa & Casino. As a Hyatt member, I expected a level of hospitality, comfort, quality, and accountability consistent with the Hyatt name and the substantial amount guests are investing in this experience. Unfortunately, there was a significant disconnect between the hospitality demonstrated by the resort’s employees and the...
「The property was beautiful, well maintained, and great beach location with amazing snorkeling off the beach.
The staff were very professional, friendly and helpful.
One thing do not get a room facing the public parking as there were loud activities during the weekend we stayed.」
「The property was beautiful, well maintained, and great beach location with amazing snorkeling off the beach.
The staff were very professional, friendly and helpful.
One thing do not get a room facing the public parking as there were loud activities during the weekend we stayed.」
「En términos generales esta bien, lo único malo es que la zona de restaurantes buffet y a la carta , ninguno tiene espacios con aire acondicionado , y es muy desagradable que la zona de buffet ademas este lleno de palomas , por lo demás esta ok」
「En términos generales esta bien, lo único malo es que la zona de restaurantes buffet y a la carta , ninguno tiene espacios con aire acondicionado , y es muy desagradable que la zona de buffet ademas este lleno de palomas , por lo demás esta ok」
「We didn’t get the room that I had booked through Expedia. And I brought this up and nothing was done about it. I kept the room because I didn’t want to start my trip on a bad note. Aside from this the resort was beautiful.」
「We didn’t get the room that I had booked through Expedia. And I brought this up and nothing was done about it. I kept the room because I didn’t want to start my trip on a bad note. Aside from this the resort was beautiful.」
「Fhilippe was amazingly professional and accommodating. All staff members were wonderful. The lemon tree is extremely overpriced and slow as snails! The use interim’s for staff. Johnny at the bar was great as well.」
「Fhilippe was amazingly professional and accommodating. All staff members were wonderful. The lemon tree is extremely overpriced and slow as snails! The use interim’s for staff. Johnny at the bar was great as well.」
「Excellent customer service. Rooms are clean and well maintained. The lagoon is perfect for a leisurely dip with adequate beach chairs and cabanas. Conveniently located next to Mambo Beach boulevard and has a spectacular view.However , the buffet breakfast is limited and I would not recommend for persons with food allergies or dietary restrictions.」
「Excellent customer service. Rooms are clean and well maintained. The lagoon is perfect for a leisurely dip with adequate beach chairs and cabanas. Conveniently located next to Mambo Beach boulevard and has a spectacular view.However , the buffet breakfast is limited and I would not recommend for persons with food allergies or dietary restrictions.」
「Don't go! Not yet anyway. We were told that this was a soft opening. It's a MAJOR construction site still. It's noisy and dangerous in areas with cranes and heavy machinery being used It should not be open. The photos make it look lovely, as if there is only minor construction work to do but it's probably not even 20% built. It needs at least 6 months or longer. It should not be open at this time. We felt very misled by the photos. However, we can see how beautiful it will be when its done.」
「Don't go! Not yet anyway. We were told that this was a soft opening. It's a MAJOR construction site still. It's noisy and dangerous in areas with cranes and heavy machinery being used It should not be open. The photos make it look lovely, as if there is only minor construction work to do but it's probably not even 20% built. It needs at least 6 months or longer. It should not be open at this time. We felt very misled by the photos. However, we can see how beautiful it will be when its done.」
「Our stay was absolutely amazing! From the moment we arrived, everything exceeded our expectations. The hotel was beautiful, the accommodations were comfortable, and the atmosphere was welcoming and relaxing. The staff went above and beyond to make sure every detail was taken care of, providing exceptional service with genuine warmth and professionalism.
Everything was clean, well-maintained, and thoughtfully presented. We truly enjoyed every moment of our stay and couldn’t have asked for a...
「Our stay was absolutely amazing! From the moment we arrived, everything exceeded our expectations. The hotel was beautiful, the accommodations were comfortable, and the atmosphere was welcoming and relaxing. The staff went above and beyond to make sure every detail was taken care of, providing exceptional service with genuine warmth and professionalism.
Everything was clean, well-maintained, and thoughtfully presented. We truly enjoyed every moment of our stay and couldn’t have asked for a...