Top Custom House Hotels

ExCeL London is an exhibition and international convention centre in the Custom House area of Newham, East London. It is situated on a 100-acre site on the northern quay of the Royal Victoria Dock

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Compare popular hotels in Custom House

Property	Star rating	Guest rating
Aloft by Marriott London Excel	4.0 star property	9.0 Wonderful 1,011 reviews	View
Moxy London Excel	3.5 star property	8.8 Excellent 1,002 reviews	View
DoubleTree by Hilton Hotel London ExCel	4.0 star property	8.6 Excellent 1,011 reviews	View
Holiday Inn Express London - ExCeL by IHG	3.0 star property	8.6 Excellent 1,004 reviews	View
Hampton by Hilton London Excel	3.5 star property	8.6 Excellent 1,003 reviews	View

Where to stay in Custom House

Find the best Custom House areas and neighborhoods for the activities you enjoy most.

London City Centre

Iconic landmarks, a world-famous theater district, lively nightlife zones and superb shopping and art museums await in the heart of England’s capital city.

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Covent Garden

Discover a lively district with the Royal Opera House, street performances, and shopping at Apple Market. Explore historical sites like Theatre Royal Drury Lane and dine at renowned international restaurants.

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City of Westminster

Home to iconic landmarks like Buckingham Palace and Westminster Abbey, this bustling borough offers world-class shopping on Oxford Street and Regent Street, as well as vibrant nightlife in Soho. With 27 Underground stations, it's well-connected and walkable for residents and visitors alike.

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City of London one of the leading centres of global finance.

The City of London

The financial hub and ancient center of London, this area boasts historic sites like St Paul's Cathedral and Tower of London, and its iconinc bridges, including Millennium Bridge and Tower Bridge, make exploration easy.

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Soho

Soak up the energy of Soho, where buzzing nightlife, LGBTQ+ pride and star-studded premieres bring the streets to life.

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Top Custom House Hotel Reviews

The Tower Hotel, by Thistle

10/10 Excellent

"Property is undergoing renovation so it was a little hectic. AC was not working but opening a window and utilizing the supplied fan was adequate. Bathroom threshold was damaged and a possible splinter hazard. In house restaurants were a pleasant experience. A fire evacuation occurred during check-in but the staff handled it professionally. The concierge staff was excellent. Overall a worthwhile experience I would repeat."

Strand Palace Hotel

10/10 Excellent

"Chose this hotel because it is centrally located in the city close to most of the main tourist attractions and the theatre district. All within easy walking distance. Booked a Superior Single room and was pleased with the size of the room.Discovered that there is no set floor plan with these rooms when seeing my friend's room. Getting to the room was a challenge as the floors are like a rabbit's warren with multiple hallways and the numbering scheme has no logic to it. There is an electronic map at the elevator which shows where your room is and shows you how to get to it. The room has the usual ammenities, iron, hair dryer, kettle, coffee maker, & safe. A complimentary re-usable water bottle was provided and each floor had water stations in the hallways and at the elevators.There is no bathroom door which depending on the room layout, could mean you were looking straight into it when you were in bed. Usual toiletries are also provided. Daily housekeeping is provided but if you choose the "green" option, you were given a voucher for $7 off the breakfast buffet and your room would only be cleaned every 4 days. The breakfast buffet available had a good variety of hot & cold items. If bought the night before it was $15 or $20 if paid at the door. Checked out to take a short trip to Edinburgh and was able to store my large suitcase while I was away seeing as I was returning here for my last 2 nights in London before flying home. Very pleased, would recommend."

Point A London Kings Cross - St Pancras

10/10 Excellent

"Spotless room and the bed was extremely comfortable, but the rooms are very small and there's only very basic amenities - not even a kettle, and there's no drinks available in a communal area either. Hot drinks are chargeable for something that most hotels provide for free. Good for a one night stay for one person."

Frequently asked questions

What's it like in Custom House?

Travelers will be sure to find plenty to entertain them in London's Custom House neighborhood. Looking for sights you might find in a travel guide about Custom House? Consider a visit to ExCeL Exhibition Centre while you're in the neighborhood.

Where is the best place to stay in Custom House?

Based on Expedia customer reviews, Aloft London Excel is the highest ranked property in Custom House. This hotel is a short 2-minute walk from ExCeL Exhibition Centre, and it offers a restaurant and an indoor pool. Other top choices in the neighborhood include Moxy London Excel and Holiday Inn Express London - ExCeL by IHG.

How many hotels will I be able to find in Custom House?

If you're searching for places to stay in London, Expedia has something to meet your needs with 71 Custom House hotels and other accommodations to choose from.

If I need to cancel my hotel reservation in Custom House, will I receive a refund?

Yes, you'll find most room reservations are refundable provided that you cancel prior to the accommodation's cancellation deadline, which is usually within 24-48 hours of the scheduled arrival. If you have a non-refundable reservation, you might still have the option to cancel and be given a refund within a 24-hour period of your booking. Add your dates and click on "Search", then you can use the "fully refundable" filter to get the best deals available in Custom House.

Where can I learn more about changing or cancelling my trip to Custom House?

To find more details about picking new dates or cancelling your trip to Custom House, head over to our customer service page.

What can I see and do in this London neighborhood?

ExCeL Exhibition Centre, Royal Victoria Bridge, and ExCel are just a few attractions to check out in Custom House. A visit to Silverworks Island is also worth the trip while you're discovering the neighborhood. The Arena, Newham Leisure Centre, and One Life @ Silverworks Island are just a few of the places to visit in and around Custom House. ISKCON Bhaktivedanta Manor and Brick Lane Music Hall are also worth a visit when you're out sightseeing in London.

How can I get around Custom House and the greater London area?

If you want to see more of the city, Prince Regent Station is the closest metro stop. Others nearby include Custom House Station and Royal Albert Station.

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Our top choices for Custom House hotels

Premier Inn London Docklands - Excel

Fox Connaught

Aloft by Marriott London Excel

Prince Regent Hotel Excel London

Moxy London Excel

Holiday Inn Express London - ExCeL by IHG

DoubleTree by Hilton Hotel London ExCel

Hampton by Hilton London Excel

The Tower Hotel, by Thistle

The Athenaeum Hotel & Residences

The Kensington Hideaway

Brit Hotels Earls Court

Ruby Stella Hotel London by IHG

Canary Riverside Plaza Hotel

Radisson Blu Hotel, London Canary Wharf East

The Z Hotel Holborn

Best Western Victoria Palace

Point A London Canary Wharf

The Langham, London

The Rubens at the Palace

Compare popular hotels in Custom House

Where to stay in Custom House

London City Centre

Covent Garden

City of Westminster

The City of London

Soho

Top Custom House Hotel Reviews

The Tower Hotel, by Thistle

Frequently asked questions

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