Had a couple issues with housekeeping but the staff resolved it. Very beautiful property and love that the mall and many dining options are nearby. This is an amazing place! The breakfast buffet was worth the money!
They should be flexible on checking time....some people travel early
Fabulous staff very helpful. Love the location on the Thames. Beautiful room and great food
The location is the best right next to tower bridge and the tower of london pay extra for a room with a view of tower bridge its worth it
Great location and even though was near the main roads it was very quiet
Lovely hotel - really clean and it was quiet enough in my room for a good nights sleep. Check-in and out process was very easy and the staff were all very nice. I’d definitely stay again.
Quirky bedrooms, just refurbished to a high standard in a historic building. A good range of beers and excellent lunch. Key feature for us was free parking, so we could leave the car and travel to a boozy formal dinner in central London travelling upstream on the river bus and back on the Jubilee ...
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