Top Custom House Hotels

ExCeL London is an exhibition and international convention centre in the Custom House area of Newham, East London. It is situated on a 100-acre site on the northern quay of the Royal Victoria Dock

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Compare popular hotels in Custom House

Property	Star rating	Guest rating
Aloft by Marriott London Excel	4.0 star property	9.0 Wonderful 1,001 reviews	View
Moxy London Excel	3.5 star property	8.8 Excellent 1,005 reviews	View
DoubleTree by Hilton Hotel London ExCel	4.0 star property	8.6 Excellent 1,002 reviews	View
Hampton by Hilton London Excel	3.5 star property	8.6 Excellent 1,001 reviews	View
Holiday Inn Express London - ExCeL by IHG	3.0 star property	8.6 Excellent 1,001 reviews	View

Where to stay in Custom House

Find the best Custom House areas and neighborhoods for the activities you enjoy most.

London City Centre

Iconic landmarks, a world-famous theater district, lively nightlife zones and superb shopping and art museums await in the heart of England’s capital city.

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Covent Garden

Discover a lively district with the Royal Opera House, street performances, and shopping at Apple Market. Explore historical sites like Theatre Royal Drury Lane and dine at renowned international restaurants.

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City of Westminster

Home to iconic landmarks like Buckingham Palace and Westminster Abbey, this bustling borough offers world-class shopping on Oxford Street and Regent Street, as well as vibrant nightlife in Soho. With 27 Underground stations, it's well-connected and walkable for residents and visitors alike.

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City of London one of the leading centres of global finance.

The City of London

The financial hub and ancient center of London, this area boasts historic sites like St Paul's Cathedral and Tower of London, and its iconinc bridges, including Millennium Bridge and Tower Bridge, make exploration easy.

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Soho

Soak up the energy of Soho, where buzzing nightlife, LGBTQ+ pride and star-studded premieres bring the streets to life.

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Top Custom House Hotel Reviews

The Tower Hotel, by Thistle

4/10 Poor

"Unfortunately the air conditioning in our room was not looked at to be fixed until our final evening, despite informing staff when we checked in. The bedroom and bathroom are old, tired and outdated and need to be redone or painted. Walls were cracked, bathroom was very tired looking and could be fresher. Breakfast was fine. Staff were friendly and helpful."

Royal Garden Hotel

8/10 Good

"The property is well located, staff were good to exceptional. Deluxe rooms on high floors overlooking the park and city skyline are worth paying extra for the views alone. Had a great nights sleep too, in nice air conditioned room, which we needed during a mini heatwave. The piano bar for drinks before going to theatre was great too. The breakfast choice is so good. If I had one very small negative it was quite a wait to get bags from the concierge on leaving; everything else was fantastic."

Royal National Hotel

6/10 Okay

"Great location. The neighbourhood is fairly quiet and calm while being nearby attractions and transportation. The rooms were small but comfortable beds. There was no air conditioning which would have been fine but the heat couldn’t be turned off. The pipes that connected to the radiator were also very hot to the touch, which may be a concern for anyone sleeping in the bed closest to that wall. The bathroom was quite small but having a tub was convenient for laundry."

STG Hotel London Oxford Street

6/10 Okay

"The staff in the lobby were helpful and friendly, the location was excellent for the west end. The room was quiet in terms of traffic noise. the lifts were not very efficient, the beds were very squeaky and creaky but not too bad for comfort. The air conditioning was good. There is a fridge in the room which was also an unesxpected bonus."

Frequently asked questions

What's it like in Custom House?

Travelers will be sure to find plenty to entertain them in London's Custom House neighborhood. Looking for sights you might find in a travel guide about Custom House? Consider a visit to ExCeL Exhibition Centre while you're in the neighborhood.

Where is the best place to stay in Custom House?

Based on Expedia customer reviews, Aloft London Excel is the highest ranked property in Custom House. This hotel is a short 2-minute walk from ExCeL Exhibition Centre, and it offers a restaurant and an indoor pool. Other top choices in the neighborhood include Moxy London Excel and Holiday Inn Express London - ExCeL by IHG.

How many hotels will I be able to find in Custom House?

If you're searching for places to stay in London, Expedia has something to meet your needs with 73 Custom House hotels and other accommodations to choose from.

If I need to cancel my hotel reservation in Custom House, will I receive a refund?

Yes, you'll find most room reservations are refundable provided that you cancel prior to the accommodation's cancellation deadline, which is usually within 24-48 hours of the scheduled arrival. If you have a non-refundable reservation, you might still have the option to cancel and be given a refund within a 24-hour period of your booking. Add your dates and click on "Search", then you can use the "fully refundable" filter to get the best deals available in Custom House.

Where can I learn more about changing or cancelling my trip to Custom House?

To find more details about picking new dates or cancelling your trip to Custom House, head over to our customer service page.

What can I see and do in this London neighborhood?

Popular attractions in Custom House include ExCeL Exhibition Centre. A visit to Royal Victoria Bridge is also worth the trip while you're discovering the neighborhood. The Arena, Newham Leisure Centre, and ISKCON Bhaktivedanta Manor are just a few of the places to visit in and around Custom House. Brick Lane Music Hall and IFS Cloud Royal Docks Station are also worth a visit when you're out sightseeing in London.

How can I get around Custom House and the greater London area?

If you want to see more of the city, Prince Regent Station is the closest metro stop. Others nearby include Custom House Station and Royal Albert Station.

Find hotels in Custom House, London

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Our top choices for Custom House hotels

Premier Inn London Docklands - Excel

Aloft by Marriott London Excel

Fox Connaught

DoubleTree by Hilton Hotel London ExCel

Hampton by Hilton London Excel

Moxy London Excel

Holiday Inn Express London - ExCeL by IHG

Prince Regent Hotel Excel London

The Tower Hotel, by Thistle

The Athenaeum Hotel & Residences

Park Plaza London Westminster Bridge

The Kensington Hideaway

The Rubens at the Palace

Park Plaza London Riverbank

The May Fair, A Radisson Collection Hotel, Mayfair London

Ruby Stella Hotel London by IHG

Best Western Victoria Palace

The Z Hotel Trafalgar

The Royal Horseguards, London

The Drey - Kensington, Earl's Court

Compare popular hotels in Custom House

Where to stay in Custom House

London City Centre

Covent Garden

City of Westminster

The City of London

Soho

Top Custom House Hotel Reviews

The Tower Hotel, by Thistle

Frequently asked questions

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