The Sofitel Legend Santa Clara in Cartagena is not only a spectacular property staffed with the most professional, kind, courteous, caring, delightful people possible, it has been aptly named the best hotel in South America and one of the best hotels in the world. The location couldn't be better and the sheer beauty of this former monastery, rooms, garden and restaurants make it stand out. As it happened I had numerous special unexpected requests and every need was fulfilled kindly, promptly and expertly. The Butlers, Ernesto, Gonzalo and Rudy were always at my disposal and helped me splendidly throughout my stay. Ms Daniela Martínez, the Guest Relations Manager was a jewel in the Crown of the Hotel Staff making my stay memorable. Monsieur Nicolas Peti, General Manager and hostbof a VIP cocktail party I attended is a grand character with a heart of gold and extremely dedicated to his work. Kudos to him and the Staff. The servers and other employees at the restaurant and lounges were also exceptional. My heartfelt thanks for having taken care of me and my special needs splendidly. Book with confidence and enjoy your stay!
Sofitel Legend Santa Clara Cartagena
A verified traveler stayed at Sofitel Legend Santa Clara Cartagena
Posted 6 days ago