ピエ デル セロ ホテル

「Friendly 」

「Excellent location, spacious rooms and helpful staff」

「The hotel was beautifully renovated my as my room was equally beautiful balcony, a beautiful view of Boca grande check-in was beautiful. My receptionist was amazing… sad to say on my last day I decided to go up on the 14th floor to the pool area my partner I was sunbathing. We were the only one at the pool area at the time five staff members decided to come and have a 20 minute loud conversation adjacent to where we were sitting when there was no one else in the pool area and they could’ve done...

「We stayed at this hotel for one week in February 2026 and were very pleased with our experience. The staff were very polite (we would like to mention Any, Brian, and Omar) and provided excellent service. We especially noticed the cleanliness of the hotel; the room and bathroom are very large. The breakfast was very good and varied. It is also worth noting the rooftop terrace, which offers a magnificent view of the city and the ocean. We would gladly return to this hotel anytime and highly...

「Yes」

「Amazing place , highly recommended 」

「Very relaxing place! Staff was helpful and friendly. Areas were clean as well」

「ドアノブが壊れたり小さい虫が部屋にいた。朝食が種類豊富で美味しかった。プールのジャグジーのお湯が清潔ではなかった。」

「Pretty good customer service and amenities 」

「The Hilton Cartagena in El Laguito is a magnificent hotel. Our stay was perfect, from location, to staff, breakfast buffet, cleanliness, hotel room, pools, beach, just everything. The beds are the most comfortable I've slept in. The pillows, mattresses and pillows are so plushy and inviting. All employees go above and beyond to make guests feel at home. Another top thing is the silence at night. It's soundproof and we get to sleep in peace. My husband and I can't wait to go back! 」

「La Habitación limpia y confortable, no me gustó el desayuno 」

「Estaban remodelando 」

「No hot water and room was dirty, don't expect much for the price」

「Normal」

「cuando estan promocionando el hotel sale que puedes pagar una parte y el resto en el hotel… MENTIRA!!!!! te cobran todo en el hotel aunque ya hayas pagado… 」

「業務で港を訪問するために宿泊。設備は概ね良好、ただし空調があまりよくない。スタッフは非常にフレンドリーかつ親切。」

「From the moment we walked into the, it was uncomfortably hot. There is no AC in the lobby or hallways, and when we got to our room it was just as hot. The room never properly cooled down throughout the entire weekend. We even had to call maintenance to check the AC because it felt like it was not working. Although they came to look at it, the room remained very warm the entire stay. Cleanliness was a major issue. The hotel felt extremely dirty. There were cockroaches, the shower curtain was...

「Pool Great, Location Great, Resturant Superb, Stay Here!」