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"The staff was excellent, the food at the hotel was better than some of the food out in town. The hotel was beautiful and clean. I loved the amenities. Great hotel.!8 would recommend "

"The team was very welcoming and helpful, Daniel was amazing checking in my daughter and her boyfriend, their 1st time in Cartagena and gave my husband and I very important important information while checking us out! At the restaurant, Shirley was an outstanding waitress!! Overall a great experience. One of our recommendations is for the Hyatt to invest on replacing the rooms’s refrigerators as they just don’t work…we were at a Hyatt earlier this year in Cancun, MX and unfortunately experienced the same problem."

"Very well managed. Everything and everyone was outstanding "

"Todo excelente! 5⭐️ Espero volver pronto!"

"The hotel itself was beautiful. The rooftop was amazing. The location was ideal. I came on a solo trip and I felt welcome and I felt safe. The concierge were so helpful. They helped me book not only a taxi, but even an excursion which was cheaper than what I was seeing Online. I plan to visit Cartagena again and I will definitely be staying there and we recommend it to others."

"All was very clean. Including the pool and facilities. "

"We had a very nice stay at the hotel with no complaints. The rooms were nice, the food at the restaurant was good, and being right on the beach was great."

"Definitivamente lo recomiendo "

"Centric, safe, close to restaurants.. good staff and good service."