大アンティル諸島の五つ星ホテル

「My honey and I just visited EPC for our honeymoon and we loved it so much! Such a clean resort + very friendly staff. And an absolutely gorgeous view of the ocean. 9.5/10 the only downside was the restaurant food isn’t the best but the all you can eat buffet makes up for that!」

「The staff were very friendly」

「Excellent customer service」

「restaurant were not booked even with oral confirmations Very humid inside the room Can’t flash toilet papers in the toilet Shower was too hot and too cold Foods are terrible Only two options for breakfast and lunch The numbers of buses for transportation in the resort was too small Luggage was not picked up at the booked time 」

「Overall, we enjoyed our stay very much. However, there were a few issues we’d like to share as feedback. We had previously arranged a surprise for our anniversary, but communication stopped and it was never carried out. Also, towels were not replenished despite our request. On our last morning, we also found a very large cockroach in the bathroom. We understand this may happen in tropical areas, but we wanted to inform you. We hope this feedback helps improve future guests’ experiences.」

「結構課金しないといけないやつもあった。特にスパとかはオールインクルーシブには含まれていない。カヌーやカヤックはかなり波が穏やかでないと体験できない模様です。でもまあ、食事、部屋は文句なしで良かったです」

「Excellent service and amenities.」

「The property was very spread out. The beach and pool restrooms were broken so you had to go to lobby or your room. They didn’t clean the beach the first three days we were there so the sargassum smell was quite bad. Many of the restaurant staff showed little to no energy or enthusiasm to serve patrons. The food was be try low quality - no variety and odd buffet / restaurant hours. The gym/spa were above average and the coffee bar was be try nice. Entertainment was below average.」

「Los cuartos deben estar más limpios.」

「The property was beautiful. The beach & pool was clean at the property. The view was beautiful with beach on one side and rainforest on the other. The food was amazing & staff was so kind.」

「Translation: Overall, our experience was excellent. The staff was friendly, and the facilities are spectacular. The only thing we would like to see improved is the quality of the food. There is a good variety, but we believe this is an area that could be better. Other than that, we absolutely loved it. If you’re looking for a relaxing, family-friendly vacation, this is the perfect hotel.」