ヴィラ プリメラ ホテル

「Staff was welcoming and when our original cabin had a maintainance problem they upgraded us to a larger cabin near the beach. 」

「Yes」

「Beautiful property! Great amenities, lots of space. The only downfall is that it is loud. You can hear your neighbors very clearly outside in the hall and in their rooms. You can hear water trickling from other rooms bathrooms. Whenever a door going to the balcony is closed in other rooms, even on different floors your bed will shake. 」

「Nice hotel 」

「家族4人と犬2匹での滞在です。ビーチまでは程いい距離で、ダウンタウンにも15分以内です。近くにはスーパーもあり便利です。まだ新しい事もあり、施設全体的にかなり綺麗でした。お部屋はミニキッチン、ソファー付きの長期滞在型でした。とても快適に３泊を過ごせました！ランドリー乾燥機が故障し、少し残念でしたがそこだけです。ドッグフレンドリーで、スタッフの方も感じが良かったです。ペンサコーラ最高でした！」

「Was a comfortable experience and staff was very helpful and friendly 」

「The beauty of the ocean sun rise and sun set made it hard to only stay one night」

「Off season. Pool was closed.」

「The parking and area didn't feel safe. 」

「Overall we weren’t dissatisfied with the stay, relative to the price per night. But we probably wouldn’t stay again. The room was fine, but the amenities are very light and the property overall isn’t well maintained. Our biggest concern was that the exterior door that faced Sharon Ln didn’t lock. It seemed very incongruent with the signs just outside the door and inside the room that warn against human traffickers.」

「The room was clean but the floors and baseboards were not. The service was not good either, the staff was friendly but when asked for fresh towels and an extra pillow they never brought it. 24 hours later I had to wait at the front desk for them to actually give me fresh towels as I wasn’t going to take “we will take them right up” as an answer again. The front desk staff was sick, wiping her nose then touching things. When we arrived to check in we waited for someone to come out of the back...

「Parking very convenient. Check in was smooth. Housekeeping routine puzzling; day two we stayed in till 11 am and the room was not serviced. Day three we left about 10 am and only towels were replaced but nothing else touched in the room. No nightlight in bathroom and tile floor felt slippery when wet. 」

「スタッフの対応が大変良かったです。機会があればまた利用させていただきたいです。」

「This IHG was superb!! We had the best stay and I can truly say that we had NOOO complaints. The hotel was affordable, clean, and in a great location. We were minutes from Pensacola Beach and downtown Pensacola. The sites were fantastic and I am sure we will stay at this IHG again. My husband befriended one of the workers. It was fantastic...」

「This is a good stop. There is a little store with the basic necessities where you can buy stuff. The staff is friendly and the hotel is dog friendly. There were a lot of dogs and I traveled with mine as well. The room had a working fridge. There was a microwave pretty much a full kitchen with plates. The room was a good size. I would just say the bathroom light looked like it almost had a dead rat inside. But it is a good cheap place to stay at. There’s a pool outside and a 24 hour gym and...

「Perfect room, perfect view, perfect beach. Our only issue was the Salty Rose was not open and we looked forward to that. Otherwise a perfect hotel experience!」