「Excellent stay! The staff were friendly and attentive, and I especially appreciated the variety of amenities, including the pools, outdoor spaces, gym, and games. The property was also within walking distance of a private beach, with complimentary chairs and umbrellas available, which made everything so convenient.
Traveling with a toddler was incredibly easy because we rarely needed to leave the property. Having great food and everything we needed right on-site made it easy to relax, unwind,...
「RM 4026! After checking in and promised that we would have a comfortable bed and good nights rest....The first night we noticed that the bed was very uncomfortable. So uncomfortable that my back hurt the whole trip bc of the mattress. There were two beds pushed together, you could tell it wasn't a KING bed because there was a cup in the middle.
The air was not working properly and the shower head could not be adjusted. We did report it to the front desk. The two men (very nice guys) came and...
「The front desk staff was very friendly, and I was very satisfied with both the room condition and the location. The hotel layout was a little confusing at first, but it became easier once we got used to it. Unfortunately, the towels we requested were never delivered, and the conditioner bottle appeared to contain body lotion instead. The pool was also very small.」
「The dining situation is abysmal. They have closed down the Cantina except for the bar. They apparently want everyone to go to their rebranded Sea Oats restaurant for "upscale" and overpriced food. I paid to go to the beach. No one is going to get out of the pool or off the beach, clean up, sober up and go sit down in a restaurant. I didn't. A 5 minute walk down the beach offered a multitude of dining, come as you are, affordable and great service. The one food truck never opened, the...
「This was a great house in a beautiful, quiet neighborhood. The beach is within an easy walk and was great.
The pool was freezing cold when we got there and the hot water in the master bath had no pressure so that shower was unusable.
The management rep was great and did figure out how to get the heater on in the pool.
It was the perfect house for what we needed.」
「Several advertised amenities were not available. The pool codes never worked, there was no security booth to pick up the wristbands, both propane tanks were empty, and there were no beach chairs or umbrellas as listed. We also had a water leak from the living room ceiling. The property description should be updated to accurately reflect what is actually provided.」