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「This is the second time we stayed at this hotel and the truth has not disappointed us, excellent atmosphere and the staff is very good and always looking for us to feel relaxed. Breakfast is always with great variety. The room is clean and spacious. Hopefully they will always give it the necessary maintenance to continue keeping the place in good condition. We really had a great time..」

「The only thing that I don’t like is that they never clean the room and change towels in the room.😔」

「Property is close to the beach」

「Breakfast buffet was good. Property was fine but in need of a little maintenance. Fortunately, I saw a team actively working on some upkeep during my stay.」

「Great location. Right across the beach and close to shops, restaurants and entertainment. The property is clean and staff is wonderful. My kids looked forward to the breakfast where you have a station for eggs your way, a waffle station, meats, fruit and so many other options. They have two bedroom units for those with kids. Wonderful all around.」

「We unfortunately had to cancel our trip after our dog was diagnosed with a tumor and required urgent surgery. We contacted the property about 10 days before our scheduled stay to ask if it would be possible to either reschedule our reservation or receive any assistance, even though we understood the booking was non-refundable. Unfortunately, no alternatives were offered. What was most disappointing was the lack of communication afterward—we were eventually ignored, and we never even received the...

「The front desk staff would benefit from additional customer service training to provide a better experience for guests.」

「B」