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Located near Playa del Carmen Maritime Terminal, Hotel Cielo provides a peaceful retreat with its rooftop terrace and restaurant. Guests can book a Swedish massage to relax, utilize the coworking spaces for productivity, and enjoy in-room WiFi to stay connected.
Reviews
8.8 out of 10
Excellent
Popular amenities

Near the beach
This hotel offers direct access to the beach. Take advantage of the beach umbrellas, beach towels, and free beach club at the white sand beach. Notable activities close by include snorkeling and jet skiing.
What guests liked about the beach
The property offers a beautiful beach practically at your doorstep with easy access and stunning views.
Room options
Check availability for these dates
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Double Room (Double Interior Room)

Double Room (Double Interior Room)
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Ceiling fan
Private bathroom
Digital channels
View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony
Highlights
Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Ceiling fan
Private bathroom
View all photos for Grand Family Room, Balcony

Grand Family Room, Balcony
Highlights
Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Ceiling fan
Private bathroom
View all photos for Room, 1 King Bed

Room, 1 King Bed
8.0 out of 10
Very good
(1 review)
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Ceiling fan
Private bathroom
Digital channels
View all photos for Family Room, Balcony

Family Room, Balcony
10.0 out of 10
Exceptional
(2 reviews)
Highlights
Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Ceiling fan
Private bathroom
View all photos for Triple Room

Triple Room
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Ceiling fan
Private bathroom
Digital channels
View all photos for Quadruple Room

Quadruple Room
8.0 out of 10
Very good
(1 review)
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Ceiling fan
Private bathroom
Digital channels
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About the neighborhood

77710, QROO, Playa del Carmen, Calle 4norte s/n entre 5ta y 10av - Col
About this property
Hotel Cielo
Property amenities
Room amenities
Policies
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MXN 500 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately MXN 200.00 to 400.00 for adults, and MXN 150.00 to 300.00 for children
- Airport shuttle fee: MXN 2999.99 per vehicle (roundtrip, maximum occupancy 4)
- Airport shuttle fee per child: MXN 2999.99 (roundtrip), (up to 11 years old)
- Nearby parking fee: MXN 250 per day (3281 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Cielo Hotel
Cielo Playa del Carmen
Hotel Cielo
Hotel Cielo Playa del Carmen
Hotel Cielo Riviera Maya/Playa Del Carmen, Mexico
Hotel Cielo Hotel
Hotel Cielo Playa del Carmen
Hotel Cielo Hotel Playa del Carmen
Frequently asked questions
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