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"Hotel cleanliness is top notch, as well as the amenities. Breakfast is awesome and plentiful with great options for all. A couple things to be aware of… Parking is not free unless you book through the hotel’s actual website. Also, your room will not be cleaned during your stay unless you inform the front desk the morning before. This was inconvenient for us because we have kids and a couple days passed w/o cleaning. When we addressed the issue with reception we were told that it was basically our fault because we didn’t read the entire pamphlet that was given to us upon check in. But, why doesn’t reception inform you of this important information upon check-in? Regardless, it was still a great stay and we would stay here again… and inform reception in the morning that we’d like our room cleaned the next day ;)"

"Clean Room "

"The bed was clean & comfortable. The air unit was loud but effective at cooling the room. However, the bathroom had rogue hairs all over, making me think it hadn’t been cleaned properly. The toilet didn’t flush well and took 4-5 attempts just to flush toilet paper. The bath didn’t drain after a shower. For one night, it was just about ok. If I’d booked more than one night, I’d have changed hotels "

"Nice and clean. Staff was super friendly and the food was pretty good."

"My daughter enjoyed breakfast and the amenities. It is close to everything. there were many selections for breakfast, and tables it’s right by the pool which was pretty great. The hotel was fairly new. I like the Sauna by the pool. I just wish that the room price will be better."

"Nice pools! Lots of amenities and the beach is great!"

"The property was good but we couldn’t use the big slides the 4 days we were there. The 3rd day the big pool (wave pool) was closed because they were out of staff. Also the lazy river didn’t had enough floaters. There was around 50 people in the river and 5 floaters. There were people that brought their own and they couldn't use it. "

"The staff are awesome, the front desk lady is awesome!"

"We went for a family vacation and booked through Hotels.com. I believe we had lower quality rooms because of this. There was sand all over the floor when walking in. The floor was tile with no entry rug to stop it from spreading whenever you came in and out. The rain shower looks nice but there is no way to prevent it from leaking all over the bathroom floor. Mixing water with sand on your feet, you never feel truly clean. Not to mention all the sand that ends up in your bed and they never changed our sheets!! My child was afraid we would get bed bugs! The chest of drawers smelled like mildew so we lived out of our suitcases for 5 days! The storage in the room is terrible. Knowing people will need to hang wet items around, you would think there would be more options in the room to accommodate that. The resort is WAY OVER PRICED. They nickel and dime you for everything! "