エメラルドコーストのコンドミニアム リゾート

「I booked this hotel expecting a similar experience to the same brand in Smoky Mountain, but it was very disappointing. While the room was fine, everything else fell short. Housekeeping was inconsistent and required repeated requests, food service was poorly managed and often not ready on time, and overall service was average. For a similar price, this did not meet expectations.」

「Las habitaciones muy limpias, el desayuno delicioso y una excelente ubicación, la playa está prácticamente detrás del hotel」

「Everything was perfect」

「The room was very clean and nice but the air conditioning didn't work very well」

「We arrived at 5:30 pm and our room was not ready we have to wait more than 40min. For them to clean it... if the check-in is at 3:00 pm was is it possible?...」

「We stayed from June 30 through July 8, and unfortunately the housekeeping service was very disappointing. Our room was only cleaned twice during our stay. I specifically requested that both beds receive fresh sheets, that the room be vacuumed because of the sand, and that towels and toiletries be replenished. Only one bed had its sheets changed, the carpet still had sand on it, and we were left with just two towels and two washcloths. We made five trips to the front desk for additional towels...

「The hotel is clean.」

「Great location ! Beautiful Beach!」

「Clean room staff's wonderful outdoor and indoor pools great, the balcony was excellent but needs to change the rubber that attached to the door.」