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"It is place"

"Walkable, comfortable, clean, bonus for having a balcony "

"Our room was nice , clean & big , only comment we have is when we check in 8/22/2025 @ around 3:30 pm or so the staff that help us was somewhat easily get irritable like when my husband was asking where was the dissabled parking was he flatly said ( you see my hand ) pointing at the place where to park we sure did not appreciate his attitude , he was very impatient he should not be in the front office in our opinion "

"After an 8 hour train ride, finally walking through the doors of the Doubletree was the finest taste of victory! We checked in with Tim and he was absolutely fantastic! Cool guy! Didn’t bat an eye at the two sweaty beasts in front of him! The chocolate chip cookies were great! Everything was so clean and beautiful! I felt like I was staying in the lap of luxury! Thank you for everything! We will sure to be back again."

"I was disappointed when we checked in we called after arriving at 11:00 am and enquired about an early check in we were told they will try but pls check back later. We arrived at the hotel for check in shortly after 3 pm they said the room isn’t ready and they took our cell number and said they will let us know when it’s ready. Shortly after 4 Pm I checked back at the desk and they said they basically forgot about us and gave us another room.They gave us a voucher for a free drink, not the service you would expect at this level of hotel. We dined in the Q for breakfast the first morning great food and service, the second morning they mistakenly added us to a group and we found the service at the table was subpar. We had to ask for coffee refill, there was no condiments or Jams brought to the table until it was requested. At the end of the meal they put our bill onto the group and it took an extended amount of time to get that sorted out. The next day I ordered the ham and brie omelet but it was dry and the ham was diced can ham. We did enjoy our reservation for the tearoom. "

"Housekeeper (Minerva?) was super and incredibly responsible "

"We had an amazing experience at this hotel . The view from American falls (4th floor) was great . Everything was great but we do noticed that anyone can go up in the elevators to the rooms floor. They need to have the same system Sheraton in Toronto has ! We can only go up to the rooms if you have the guest card ! That’s a safety measure for all of the guests . Lots of people inside of the lobby and walking around the property so anyone can go up . For this reason we did not feel safe . "

"n/a"

"Friendly staff, comfy bed, great price! "