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River Rock Casino Resort

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Primary image
Indoor pool
Indoor pool
Indoor pool
2 Queen Beds (Hotel Tower- Sky Bridge to Casino) | Living area | 42-inch LCD TV with cable channels, iPod dock

Overview of River Rock Casino Resort

River Rock Casino Resort

4.0 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
V6X 3P8, BC, Richmond, 8811 River Road

Explore the area

  • Popular LocationRichmond Night Market5 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)6 min drive
  • Popular LocationRichmond Centre Mall10 min drive
  • Popular LocationVanDusen Botanical Garden15 min drive

Choose dates to view prices

About this area

Richmond

Located on a river, River Rock Casino Resort is in Richmond City Centre, a neighborhood in Richmond with good airport proximity. Canada Place Cruise Ship Terminal and Vancouver Waterfront are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park. Looking to enjoy an event or a game while in town? See what's going on at Richmond Olympic Oval, or consider a night out at Commodore Ballroom. Guests appreciate the resort's convenience to public transportation: Bridgeport Station is just steps away.
Visit our Richmond travel guideOpens in a new window
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Map

What's nearby

  • Richmond Night Market - 5 min walk
  • Richmond Centre Mall - 10 min drive
  • VanDusen Botanical Garden - 15 min drive
  • Queen Elizabeth Park - 18 min drive
  • Vancouver General Hospital - 20 min drive

Getting around

  • Bridgeport Station - 2 min walk
  • Vancouver Waterfront Station - 26 min drive
  • Vancouver Intl. Airport (YVR) - 6 min drive

About this property

River Rock Casino Resort

Boardwalk Richmond resort in Richmond City Centre with 3 restaurants
This smoke-free resort features 3 restaurants, a marina, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a casino, an indoor pool, and a fitness center are onsite. Housekeeping is available on request.
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.
Absolute Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and lunch
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (CAD 33.00 per day)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • English breakfast available for a fee daily 8:00 AM–11:00 AM: CAD 19.95 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Curve Restaurant & Lounge
  • Chopsticks
  • The Rock House
  • Zios
  • Starbucks

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Refrigerator
  • Waterslide

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference center (13000 square feet of space)
  • Meeting room

Outdoors

  • Marina onsite

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Private bathroom

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

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Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee (January 01 - December 31): CAD 17.70 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: CAD 19.95 per person (approximately)
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 634 out of 1365 reviews
5 - Excellent 46%
Rating 4 - Good. 432 out of 1365 reviews
4 - Good 32%
Rating 3 - Okay. 144 out of 1365 reviews
3 - Okay 11%
Rating 2 - Poor. 98 out of 1365 reviews
2 - Poor 7%
Rating 1 - Terrible. 57 out of 1365 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

2/5 Poor

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
If you prefer clean and quiet place, don’t choose this one. They have clean your home on 4th night rules. Terrible and you have do all your cleaning work even you stay hotels. You can’t tell how long they didn’t clean up their carpet floor, the floor looks really dirty. At last, when you finally left hotel and unfortunately forget something in the hotel, you just forgot it, they won’t find reasonable delivery company for you. Same trip I stayed in Calgary and they shipped my stuff to my Toronto home for free. This is not happened to me very often, maybe we don’t have family trip for two years. Anyway this is not good choice and walk around 500 meters to park your car every single day.
Stayed 6 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Night Market
Stayed 1 night in Aug 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good except the "extra guest fee" even though I have the same amount of people as the room can accommodate.
Stayed 2 nights in Aug 2022

1/5 Terrible

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is dated. The washroom - toilet is weak, had to call down for service. Then there is no actual closet, its a ikea looking portable shelf. Definitely not worth its price for one night.
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time here with the family. The pool was a hit for all. Just wish hotel guest parking was a LITTLE bit closer. Otherwise, fantastic experience!
Stayed 1 night in Aug 2022