シャノ - スタッド ヴェロドローム ホテル

"The location is convenient, and the hotel meets a basic standard. However, as I have stayed at other InterContinental hotels before, this experience felt difficult to believe as part of the same hotel chain. • After checking in and entering the room, we realized it was not the room type we had reserved. We had to return to the reception to resolve the issue. Despite this being clearly a mistake on the hotel’s side, there was no apology, and the staff handled the situation in an indifferent and unmotivated manner. • The breakfast venue had been changed, which significantly affected the atmosphere. I had been looking forward to breakfast based on reviews, so this was very disappointing. • It was stated that made-to-order omelets were available at breakfast. However, when I placed an order, I was told this was not possible. Shortly afterward, I saw other guests being able to order omelets, which left me feeling confused and uneasy. Overall, while the hotel is not unacceptable, the service quality was far below what I would expect from this hotel brand."

"部屋は広々していて清潔、スタッフはフレンドリーで大変気持ち良く過ごせた。 旧港が目の前にあり、地下鉄やバス停もすぐのところにあり、また泊まるならここがいいと思う"

"施設が新しくベッドも広くて快適だった。部屋に冷蔵庫と電気ケトル、お水があるのが良かった。ロビーも広くおしゃれ。スタッフの方も優しかったです。"

"とても丁寧でした。ありがとうございました。"

"エアコンの使い方がよくわからない"

"nice view! great hotel!"

"シンプルな室内と設備でした。無料朝食がつき、とても良かったです。駅近なのも便利でした。また使いたいです。"

"Great place in the hearth of Marseille. Obviously the place is noisy at night but if you are there for to enjoy a perfect summer night in south of France, this is the place to be! "

"綺麗な部屋でハウスキーピングも外出するとすぐに対応してくれました。チェックインも部屋が空いていたので9時にさせてくれました。スタッフの対応が素晴らしかったです。"