Hotel Plaza Caribe

Travelers split their time between refreshing outdoor pools and exploring the nearby Mercado 23, with staff ready to point them toward local discoveries

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Where to?

Dates

January 2026

24

February 2026

2 outdoor pools, sun loungers - Hotel Plaza Caribe (Cancun)

Food court - Hotel Plaza Caribe (Cancun)

Premium Room, 2 Double Beds, Non Smoking, Pool View | Down comforters, desk, iron/ironing board, free WiFi - Hotel Plaza Caribe (Cancun)

Executive Room, 2 Double Beds, Non Smoking, Pool View | Down comforters, desk, iron/ironing board, free WiFi - Hotel Plaza Caribe (Cancun)

Hotel Plaza Caribe is a short walk from Mercado 23 and Cristo Rey Church. Guests love the garden, kids' playground, and laundry facilities for longer stays. The outdoor pools are perfect for cooling down after exploring, and the bar is a relaxing spot to enjoy with in-room WiFi.

Good

Popular amenities

Parking included
Free WiFi
Air conditioning

Check prices for these days

Room options

All rooms

2 beds

1 bed

3+ beds

Showing 5 of 5 rooms

Superior Room, 2 Double Beds, Non Smoking

Good

Highlights

Air conditioning

Flat-screen TV

Down duvet

Private bathroom

Free bottled water

Cable/satellite channels

Wardrobe or closet

Daily housekeeping

15 sq m
Sleeps 4
2 Double Beds

Executive Room, 2 Double Beds, Non Smoking, Pool View

Highlights

Air conditioning

Flat-screen TV

Down duvet

Private bathroom

Free bottled water

Cable/satellite channels

Wardrobe or closet

Daily housekeeping

15 sq m
Sleeps 4
2 Double Beds

Executive Room, 1 King Bed, Non Smoking

Good

Highlights

Air conditioning

Flat-screen TV

Down duvet

Private bathroom

Free bottled water

Cable/satellite channels

Wardrobe or closet

Daily housekeeping

15 sq m
Sleeps 2
1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Pool View

Very good

Highlights

Air conditioning

Flat-screen TV

Down duvet

Private bathroom

Free bottled water

Cable/satellite channels

Wardrobe or closet

Daily housekeeping

15 sq m
Sleeps 4
2 Double Beds

Family Triple Room, Multiple Beds, Non Smoking

Good

Highlights

Air conditioning

Flat-screen TV

Down duvet

Private bathroom

Free bottled water

Cable/satellite channels

Desk

Daily housekeeping

17 sq m
Sleeps 5
2 Double Beds and 1 Twin Bed

About the neighborhood

Located in Downtown Cancun, a neighborhood in Cancun, Hotel Plaza Caribe is in a shopping district. Mercado 23 and Plaza 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Las Palapas Park. Cristo Rey Church and Benito Juarez Municipal Building are two other places to visit that come recommended. Visit our Cancun travel guide

77500, QROO, Cancun, Pino Lote 19 S/N Col. Centro

What's nearby

Benito Juarez Municipal Building
6 min walk - 0.6 km
Mercado 23
3 min walk - 0.3 km
Las Palapas Park
5 min walk - 0.4 km
Mercado 28
11 min walk - 1.0 km
Plaza 28
14 min walk - 1.2 km

Getting around

Cancun Intl. Airport (CUN)
21 min drive

Restaurants

Subway
2 min walk
McDonald's
3 min walk
Subway
1 min walk
Ty-Coz
5 min walk
Church's Chicken
3 min walk

About this property

Hotel Plaza Caribe

Hotel near Las Palapas Park

Located close to Mercado 23 and Cristo Rey Church, Hotel Plaza Caribe provides a garden, laundry facilities, and conference space. In addition to a restaurant, guests can connect to free in-room WiFi.

Other perks at this hotel include:

2 outdoor pools and a children's pool, along with sun loungers
Free self parking
Continental breakfast (surcharge), a ballroom, and wedding services
Luggage storage, a banquet hall, and smoke-free premises
Guest reviews speak well of the helpful staff and proximity to public transit

Room features

All 134 rooms have comforts such as air conditioning, in addition to perks like free WiFi and free bottled water. Guest reviews highly rate the clean rooms at the property.

More amenities include:

Bathrooms with showers and shampoo
42-inch flat-screen TVs with cable channels
Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Similar properties

Pool
Free WiFi
Restaurant
Air conditioning

￥10,418 total

includes taxes & fees

Jan 25 - Jan 26

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free offsite parking
Free self parking on site
Limited onsite self parking
Wheelchair-accessible parking available

Food and drink

Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 190 for adults and MXN 190 for children
A restaurant

Things to do

2 outdoor pools
Children's pool

Family friendly

2 outdoor pools
Children's pool
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)
Wedding services

Business services

4 meeting rooms
646 square feet of conference space

Outdoors

Garden
Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Front entrance ramp
No elevator
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk (36 inches high)
Wheelchair-accessible restaurant
Wheelchairs on site

More

2 buildings
3 floors
Ballroom
Banquet hall
Built in 1981
Mosquito nets
Smoking not allowed
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Down comforter

Bathroom

Hair dryer (on request)
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

42-inch flat-screen TV with cable channels

Food and drink

Free bottled water
Limited room service

More

Air conditioning
Desk
Electrical adapters
Iron/ironing board on request
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for continental breakfast: approximately MXN 190 for adults and MXN 190 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Only registered guests are allowed in the guestrooms

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Caribe

Hotel Plaza Caribe Cancun

Plaza Caribe

Plaza Caribe Cancun

Plaza Caribe Hotel

Frequently asked questions

Does Hotel Plaza Caribe have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Plaza Caribe pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Plaza Caribe?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Plaza Caribe?

Check-out is at noon.

Where is Hotel Plaza Caribe located?

Located in Downtown Cancun, this hotel is within a 5-minute walk of Cristo Rey Church and Las Palapas Park. Mercado 23 and Benito Juarez Municipal Building are also within 10 minutes.

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Hotel Plaza Caribe Reviews

7.6

Good

7.6

Cleanliness

8.2

Location

8.0

Staff & service

7.0

Property conditions & facilities

10/10 Excellent

Judith Ann

Dec 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very clean room and the staff is very nice.

Stayed 1 night in Dec 2025

8/10 Good

Zach

Jan 11, 2026

Liked: Cleanliness

Cool hotel, was there on new years eve so it was quite busy but the room was nice enough, smart tv, comfy bed, fine for the price!

Stayed 1 night in Dec 2025

8/10 Good

Linghong

Jan 17, 2026

Liked: Cleanliness, amenities

Great location. just cross the ado bus terminal, friendly staff. dislike the bathroom.

Stayed 3 nights in Jan 2026

10/10 Excellent

Max

Jan 3, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was clean. Staff was great. We checked in late and there were no issues

Stayed 1 night in Jan 2026

8/10 Good

Ernie

Jan 7, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was clean. It was nice to get a room on the main floor for a change (no elevators). Staff were very nice as usual. Beautiful grounds around the pool. Comfortable beds, good food. The big thing is it's right across the street from the ADO bus station. Off to Merida we went!

Stayed 1 night in Jan 2026

6/10 Okay

Beverley

Jan 10, 2026

Right across from central bus station. Pleasant staff. Pool fairly clean and beautiful. Room just ok but there was a musty smell. Bathroom lacked privacy and the toilet leaked so the floor was wet.

Stayed 1 night in Jan 2026

6/10 Okay

Kevin

Jan 9, 2026

Disliked: Cleanliness, property conditions & facilities

Very close to the bus terminal, so the location was very convenient. The staff could have been a bit friendlier. Decent breakfast. Our rooms had a lot of black stains in the corners. Also, the bathrooms are only separated from the rooms by a sliding glass door, so there is not a lot of privacy from your travel companions.

Stayed 1 night in Dec 2025

10/10 Excellent

PATRICIA

Nov 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient location just across Ado. We stayed only one night but all was great. Place was clean and the staff very kind. we arrived at almost midnight, we found a tacos stand outside that was great! We suggest the hotel bar to stay open later 😁

Stayed 1 night in Nov 2025

8/10 Good

Ian

Jul 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Comfortable restaurant in A1 location if needing the ADO bus station. Good restaurants close by and an excellent pool area.

Stayed 1 night in Jul 2025

6/10 Okay

KENIA

Oct 24, 2025

Disliked: Property conditions & facilities

Good services and Cleaning Rooms

Stayed 3 nights in Oct 2025

10/10 Excellent

Amélie

Aug 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed there the first and last night of our trip to Mexico to be close to the airport. The service was very good, very friendly people.

Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice pool, friendly staff.

Stayed 1 night in Apr 2025

8/10 Good

Erika

Jun 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Quick check in and Check out. A lot of shops and places to eat around the property.

Stayed 1 night in Jun 2025

10/10 Excellent

james

May 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy acess to the the aifrport and Tren Maya by shuttle from ADO station

Stayed 1 night in Apr 2025

8/10 Good

Deborah

Oct 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was good .Convenient location .

Stayed 1 night in Oct 2024

6/10 Okay

Steve n Sandra

Jan 6, 2026

Well… for our purposes, the hotels proximity was perfect for catching a bus to Merida. Check-in was easy. Granted, we chose the basic room that you get booking 3rd party. Not anything like the rooms in the photos. Nonetheless, the assigned room was quiet enough and super basic. And despite the visual impression, the beds were very comfy. For the price, an acceptable choice. The breakfast options were different ethnic versions of the same thing BUT, we ordered different things and both were delicious. Service was friendly and pleasant. If you’r looking for 5-star for one night, stay in the hotel zone. If you need a reliable place to hang your hat, for a stopover, we recommend. As a side-note, if you are booking a bus, buy your tickets the night before to avoid the lines. AND make sure your door key and lock work the night before. No one’s fault, but we got locked out of our room when we went to check out and could have missed our bus. Staff stepped up and got us in. Thanks to them for that.

Stayed 1 night in Jan 2026

10/10 Excellent

Elmer

Mar 13, 2025

Liked: Cleanliness, staff & service

Close to Ado. Restaurant good food. Nice pool area and splash pad for little kids.

Stayed 1 night in Mar 2025

10/10 Excellent

Gustavo

Apr 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gustavo Arranaga

It was great, small rooms but great I'll definitely be back

Stayed 1 night in Apr 2025

8/10 Good

THERESA

Apr 30, 2024

Liked: Cleanliness, staff & service

It was well situated with the Ado bus terminal and airport restraunts and shops

Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Dec 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super basic but clean, safe, and right across from the bus terminal. Decent restaurant (get the cantaloupe juice at breakfast).

Stayed 1 night in Dec 2024

10/10 Excellent

Mary Lou

Mar 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The gardens and the pool area are so relaxing. We noticed the sitting area above the restaurant, very relaxing. It shout be used more. This property has many relaxing area to enjoy. Ate at the restaurant on this trip, food was good, great ambience!

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Mar 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great for the kids. Lots to do in the splash pool, watching the peacocks, parrots and resident cats. Staff was very friendly and helpful. Place was very clean. Across from ADO bus station.

Stayed 2 nights in Mar 2025