ベルリンのモーテル

「綺麗でおしゃれでとても良かったです。 チェックインの際の列がバラバラで順番が前後したのは改善の余地あり」

「I must say, one man that worked at the bar and restaraunt was very kind. Informative. The rest of the staff was young adults. Not very good at what they were doing. Management is awful. There is no one there at any time of day, if one needs anything. It was a struggle (and a day wait) to get another pillow and towel. The pillows are empty pillow cases. The blankets and sheets smell of faint mold, as if they're not dried properly. There is no air flow, even with windows open. Despite it being...

「I had a very comfortable stay at the motel and they covered all the basic things anyone needs for staying in a new city. The garden was very nice to sit in, the property was generally pretty clean and it felt pretty safe. I think my only comment could be that the sheets were a little rough, probably just an individual preference. Maybe you could shift to softer ones, though? 」

「Wir hätten gerne ein Zimmer noch umgebucht,」

「It’s not a Motel it’s a Hostel. The pictures on the website are misleading, it’s very old and tired and needs a refurb urgently! Both overhead showers didn’t work properly, blocked with limescale. Front garden area was shockingly run down and tatty. Old breeze blocks for walls which weren’t cemented and the furniture is broken and full of holes and cracks (health and safety risk. We had to ask for extra hangers as there was only 3 in the wardrobe. We asked for a remote for the Tv on arrival...