「As shown in the pictures, the hotel itself is so beautiful and staffs are kind. I spent an elegant and luxurious time. The location is super good, 5minutes walk to two famous museums, 5 minutes walk to Harros, 10 minutes walk to underground which has two main lines (Circle line and Piccadilly line), 40 minutes underground to the airport without transportation. Also, the hotel is in the high-class residential area, so the buildings around the hotel are very beautiful. The hotel is also near to...
「I appreciated that I didn't have to drive into the heart of downtown to access this property, and was a reasonable in-and-out to Gatwick. Very clean and well kept. Good value for the family room where each of my 2 kids got their own bed.」
"The staff was very nice and polite. Two out of four elevators were out of service throughout our stay, but it did not bother us much. The room was spacious and cozy, with a small kitchen, a washing machine, and two toilets. A Sainsbury's is located very close to the hotel, super handy to buy breakfast and other necessities. The room did not have a phone; the only way to contact the front desk was through WhatsApp, and as a foreign traveller, I could not install and sign up for the app there. So basically, the only way to contact the front was to go down to the front and talk directly (it never happened, though). Strongly recommend that you install the app before traveling. We enjoyed our stay very much: I will stay at this hotel again if I ever revisit London."
