A nice quiet and relaxing stay very obliging front desk and concierge services. Housekeeping quick and efficient
We loved the location. We felt very safe around our hotel. The was not a thing we didn’t like.
Great property, location amenities and staff. Surprised to find out our room was an Accessibility Room, not sure how that happened but had to speak to the Hotel Manager to get that changed, 3 other staff would not change our room. Additionally the room we received had no windows. For a $50.00 upgrade ...
Location is great; room was clean; carpet in the hallways was a bit tired; there was no shampoo in the loo. Otherwise, good value.
Staff was very helpful, location was perfect for what we wanted to do. Having the use of a cell phone was an unexpected surprise. We did not use any hotel facilities.
Beautiful renovation of an old hotel in a fantastic location across from the underground station.
The property and most staff was super. Our only complaint was trying to print our boarding passes. Apparently staff knew that the printers on the front desk level and in the ‘computer room’ didn’t work but there was no sign telling you. I was told to try and email my ticket to a front desk employee, ...
Great location for a variety of restaurants, pubs and cafes, and an easy 3 minute walk to Gloucester Road tube station.
Great location near Queensway and Bayswater tube stations and staff was very friendly. Busy Petrol/Gas station right under the hotel so beware of vehicles as you come and go. Overall hotel is nice though and rooms are nice, comfy bed, feels safe too. No fridge was a disappointment and this would ...
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