イスラ コントイーの五つ星ホテル

「Not a 5 star hotel」

「Beautiful property and very clean. Loved our room too.」

「By far one of the best resorts in Mexico. Food and service are amazing. Highly recommended.」

「The resort was fantastic, and the food was excellent. However, our biggest disappointment was the room service. I’m not sure if our room was assigned to a new, inexperienced staff member, but they missed daily service twice. They never replaced the coffee capsules or snacks, and they never did a thorough cleaning including sinks. We won’t be returning to the resort only because of a bad room service.」

「とにかくおしゃれです。 家具もプールも！」

「Best service I have had any resort in Mexico! The staff was friendly, kind, and attentive. Each bartender or drink server has their own signature drink, which is a fun way to try new drinks. They also have a lot of restaurant options and an incredible experience team putting on fun events! Silent disco was a favorite for our group! The resort is new, but it looks like they rushed to completion, and there are a lot of issues. A toilet fell off the wall in the lobby bathroom, the AC didn't fully...

「The rooms were really clean no complaints very hardworking staff. However, some nights we never received our room service we had to call or go to the lobby and it would take 2 hours. Our friends also got their airpods stolen by their housekeeper, like I said no complaints for my room but unfortunately be careful. All food was good but Italian gave me a stomach ache」