Central Valley Ski Vacations

Property clean, very helpful staff. However someone needs to change the remote battery. Only working when about 18 inches from the tv. Worthless if you are in bed.

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

Stayed for one night and experience was great. Highly recommended.

Upon arriving on Wednesday evening, I waited approximately three hours to check in and was not able to access my room until around 8:00 PM. After an already exhausting day preparing for surgery, this was incredibly frustrating and unacceptable. When I finally entered my room, I immediately noticed it smelled strongly of smoke. Even more concerning, there were used contact lenses on the floor, making it obvious that the room had not been properly cleaned or inspected before being assigned to a guest. This was especially alarming considering I was about to recover from surgery in what should have been a sanitary environment. Because of the condition of the room, I had to be moved to another room. Unfortunately, that room was located near the pool area where there was extremely loud music for much of my stay. I specifically booked this hotel to recover from surgery, yet I spent my recovery listening to high-volume music while trying to rest. I called the front desk multiple times regarding the noise, but the issue was never adequately resolved.

Service was miserable. Amenities for a high end hotel have been reduced or eliminated I’ve been staying there over 25 years. I had to call engineering 3 times to come Restaurant bar hours have been severely reduced

Upon arriving on Wednesday evening, I waited approximately three hours to check in and was not able to access my room until around 8:00 PM. After an already exhausting day preparing for surgery, this was incredibly frustrating and unacceptable. When I finally entered my room, I immediately noticed it smelled strongly of smoke. Even more concerning, there were used contact lenses on the floor, making it obvious that the room had not been properly cleaned or inspected before being assigned to a guest. This was especially alarming considering I was about to recover from surgery in what should have been a sanitary environment. Because of the condition of the room, I had to be moved to another room. Unfortunately, that room was located near the pool area where there was extremely loud music for much of my stay. I specifically booked this hotel to recover from surgery, yet I spent my recovery listening to high-volume music while trying to rest. I called the front desk multiple times regarding the noise, but the issue was never adequately resolved.

Stayed for one night and experience was great. Highly recommended.

Service was miserable. Amenities for a high end hotel have been reduced or eliminated I’ve been staying there over 25 years. I had to call engineering 3 times to come Restaurant bar hours have been severely reduced

The location was nice to be able to walk to Fishermans Wharf and the Pier each day. The lobby and co-use areas are very nice. Breakfast was great and efficient. Some shady characters outside every now and then. The room was disappointing. Had a musty smell, smaller than expected. Paid for a superior room but no view or anything special about it.

The room was clean. My problem is the hotel seems to be losing the charm it once had since it has been taken over by Hilton. This was my 3rd stay at the property and unfortunately my least favorite. I hope they can restore the charm as well as remodel and update some of the hotel.