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"everything was fantastic with the hotel the location hospitality, the cleanliness except for the five dollar waters which are normally like $1.25 at the store"

"Rooms were clean and fairly updated and smelled clean. Some of the places I've stayed in San Francisco have smelled dank...but not the Holiday Inn! Great food options on the backside of the hotel also. Ate at a GREAT Himalayan restaurant with outstanding food. My family and I felt safe and welcomed. Parking is $49 a night, but is included with booking through Expedia also."

"I have stayed here a few times...the last 10 years ago. Property is just as lovely with updated rooms and a very kind staff. "

"Was better than I expected for the price and the property was beautiful. Recommended. "

"Found pills on the floor, got moved to a new room. New room had mold behind the mirrors and bed frame. The towels smelled like they’ve been sitting in a musty room for a long time. It’s a very cute hotel in photos but maybe it was just my experience that was awful. "

"Pool is not open"

"Always love coming here. Perfect for families. Lots of activities and things for kids and adults to do without even leaving the resort. Great location, views, everything! "

"Rooms were not ready and continued to not be ready until 10:30pm. Staff disappeared with no answers. Told us to go eat and upon return still didn’t have rooms ready. As rooms became available, one room had a lock issue and someone entered my employees room while she was in the shower and we had to call security. "

"The rooms are super clean, valet drivers were so quick and bell person took our luggage to our room Restaurant drinks were pretty good the view so beautiful from the restaurant and our room perfect view of everything."