Guest Houses in California

"Well I hesitate to review this hotel because I like it so much lol. I have stayed there many nights over many trips in the last 15 years and I think it is perfect. I returned in March after three years gone and a lot of same friendly, welcoming staff is still there. Rooms can be small (club rooms) and not all have a refrigerator (so call them to double check before you book a type of room) but: (1) The staff is wonderful. Just good people. They go out of their way to be helpful. Obviously respect to them also helps. (2) Location--5 minute walk to the Ferry Bldg and Embarcadero and to the F trolley to the Wharf or Castro and stops all along Market St; 3 minute walk to California street cable car; 8 minute walk to Montgomery Muni and BART station and to many buses including 38R Geary express; 10 min walk to Chinatown and North Beach! The list goes on. (4) Great lounge with workspaces and complimentary espresso drinks. (5) Quiet area at night. No horns from traffic. I always feel like I am "coming home" to SF when I visit and that is because of the staff. Can't wait to go again."

"A superb and central location. Kind and helpful staff. Quiet rooms!"

"Happy with my stay. "

"Nice and close to the airport. Great size room. Very comfortable bed and a very clean hotel. Only issue I found is that the shower took close to 5 minutes before warm water came out. Maybe that's because it was 6AM. Anyway, not a big deal, I just left it running until it warmed up. Other than that though, staff were great. Bistro downstairs had some tasty food. Free shuttle was a bonus, but it was very busy and both there and back we had to wait for the 2nd shuttle. Overall I would definitely recommend."

"Just not an enjoyable experience"

"The room itself was nice, spacious, and as advertised. We stayed here for a wedding weekend and suggested to our guests that they stay here too. I checked in 11:30 at night on Thursday and it took 25 minutes in line before I got checked in. We learned from numerous guests that it took up to 2 hours for them to check in… not great. The best part is that on our check out day, housekeeping knocked on our door at 9:40 am, we said we would be out at 10. We looked out the peep hole and realized she was standing there waiting. At 10 on the dot she knocked again. Frustrating that check in was so time consuming but they waste no time in kicking you out. "

"Cleanliness, safety, parking lot and friendly"

"Room was nice and always clean! Staff at front desk was kind and fast. I really wish you would offer room service! This was not hotels fault but our stay unfortunately got impacted with the neighbors having an intense domestic dispute. Security handled it but frustrating when you want relax and have to hear this going on for some time. But as always love it here and location is perfect."

"Lots of small things that all added up to this place being not worth the price. When we checked in, our room had an empty shower gel dispenser, a dead lightbulb, and exactly one ant that appeared on a bed. The room TV was super laggy and would randomly turn off. The food at the restaurant and room service was pretty good, but not worth the price. The lobby bar closes at midnight for some reason. The staff, housekeeping, and bartenders were all super friendly and attentive. They responded to all of our issues quickly and effectively. The hotel itself is quite nice and the rooms are comfortable. It's probably worth a stay if you can get a deal on it for a convention, but I'll probably look elsewhere next time."