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"The property is well located and of high quality. But the rooms get a lot of use and abuse so the condition of the furniture shows a lot of wear and tear. Some of the chairs, for example, needs to be replaced. Staff was very helpful and courteous "

"The room was very clean and the view was excellent. Would definitely stay again."

"Valet guys were very nice, so was the woman who I checked out with. The room had a funny smell and everything in the hotel seemed pretty basic and nothing special. Surprisingly wasn’t too noisy for being in DTLA but there were a few homeless outside and rummaging through the garbage. Just a step up from a Motel 6 with a better location. Breakfast sucked and portions were small, wasn’t worth the money even with my 20% off discount. Probably wouldn’t go back."

"Check in staff was very kind, rooms were small but super clean and comfortable"

"Tes"

"The security box was broken. So I had to change the room."

"It was a great location. There was a whole foods 1 block away for when I didn't want to eat out and plenty of restaurant options close by. It felt like a good/safe neighbourhood."

"good location, very quiet room, comfortable bed. Pleasant enough staff. Enough staff 24 hours to feel safe. The neighbourhood felt safe. No breakfast onsite. Fridge in my room didnt work and the engineer staff were not available. The front desk person did offer me to use the fridge in the reception. i didnt use the pool but i did see someone else using it and i could see the heat coming off it! Quite a few empty or buildings in the area made it feel less busy than i was expecting. Union square is a community space with different events happening in the weekend or evenings. "

"We stayed for four nights. The rooms are spacious but in need of updating. "