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"Property was clean. Staff were friendly and helpful. Felt the Mary Jane's restaurant was a little overrated. Food wasn’t what I expected."

"Staff are veey friendly and helpful Thank you"

"when i got there there was no staff i waited 20 min"

"The staff was so nice, rooms are so clean. The restaurant was fun watching football, so close to the airport. I will honestly recommend this place"

"The room was clean, and the breakfast was great. It's better to go for breakfast around 7:30, because after 8:30 there will be a line to get a table."

"Great stay! Clean and comfortable. Valley service was excellent! "

"Property charges an early check in fee $40 after 12pm and $75 before 11pm, down star if fairly nice but mainly a lipstick on a pig once you get into your room, had a flickering light in mine with a pretty disappointing view overall not worth $200 a night."

"We will continue to choose Portola for our stays in Monterey due to the hotel’s amenities, location, cleanliness, and high level customer service. "

"I would definitely come back. It's a small-ish hotel in the heart of the LA Live district. The lobby is modest, but the second floor outdoor patio is great. It's a good size, overlooks Figuero at Olympic (roads), has comfortable seating, and a nice long fountain. The room was tidy, the towels were soft, and the bed and chairs were comfortable."