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Very clean. The staff is wonderful and helpful, super friendly. Excellent hotel and will stay here again---

Hotel was great

We stayed at this hotel for 18 nights. The neighborhood is iffy but the hotel is top notch and you can really see that the owners , managers and staff really care about their place . Rosas at Park is their In-house restaurant and everything we ate there was delicious. We loved the spinach salad with filet mignon and had it multiple times. It’s top-tier, once you get inside!

the rooms were spacious , the staff was good ,, the breakfast was nice ... overall a nice and safe place to stay - for solo travellers and families as well !

Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks

Nice bakery for breakfast.

Clean and great staff

I'm a regular at Pod 39 when I come to NYC by myself. It's very minimalist and if I was planning to spend more time in my room, I'd go elsewhere, but exactly what I need when I'm in the city to see shows and check out some exhibitions. Always clean and my room is always ready when I arrive (which has not been my experience at other NYC hotels).

This is a well maintained property in a safe walkable part of Midtown East. I would def stay here again (I'm tri-state and travel to the city often). One note for non-tech folks, there are no room keys, it's all done on your phone through an app. I've stay at hotels where this was an option, but for this hotel it is the only option. This does allow you to set everything up before arrival (maybe after you have stayed a few times), having said that there was a staff member there to help me through...

Great location! Great restaurants nearby! Comfortable beds. It would have been nice though if a little birthday card or something was put in my room! Other than that you cannot go wrong staying here and I’m planning to again!

Very new interior. A good deal compared with other hotels in the area. Nice midtown location. Nearby subway and bus. Nice little cafe inside hotel (and bar in late afternoon and evening. Rooms while not large are big enough and larger than many hotels.

Very centrally located. Amazing staff and clean. My go to place for New York

Great location and facility

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.

Absolutely love this hotel! Staff is very friendly. Will absolutely be staying here again!

Perfect. Hotel in New York and they also hold your bag for you. After you check out, I love that

The hotel was spotless and the staff extremely cordial and helpful.

We received a warm welcome upon arrival and were checked in quickly. The rooms, though small, are smartly designed. Bulky luggage can be stowed on the roll-out shelf under the bed, and the bedside table has a slide-out shelf to accommodate your laptop. Even though you're in midtown, the hotel's updated windows help block annoying street noise. The funky design elements are amusing, and the overall cleanliness of this hotel is the cherry on top.

The staff took great care of us. They stored our luggage and were very generous with getting in and out of our luggage when we needed. They helped us find a good restaurant to eat. We were only in the city for overnight. The staff is genuine. The room was very small but nice. It is also New York City so a small room is ok. The room was clean.

For the price point & location, this property is great despite small rooms & showers.