「The front desk staff was friendly, but the room facilities were poor. There were no hangers to hang clothes, no door guard, no hair dryer, no coffee maker, the bathroom door wouldn't close, and the lock on the balcony door was broken, so I was very worried about security. There was no room cleaning during my stay. The subway station was close and the bus stop was in front of the hotel, so it was convenient. There was a fire station next door, but the noise wasn't a problem.」
「At first it started off rocky. Thought I could check in at 3pm although I told them I would arrive around 5pm. That’s on me. Long story short 1st room I got was not serviced got the 2nd room real quick. Overall it gives you a college experience with the bathroom and showers outside the room. I enjoyed it. 」
「Great location for a visit to family. Entire staff was friendly and helpful. My room was small, but really just right for a visit, good storage and lighting. Very close to the railroad tracks, but I never heard a thing. The restaurant was opening the day after I left so I can’t comment but I did see the space and it’s just beautiful. The restaurant still managed to serve breakfast and that worked out just fine. I strongly recommend Voco Astoria. 」