Find hotels near United Palace Cathedral, New York from ￥12,103

"The check-in staff was extremely rude. We asked about adding our Marriott rewards and the lady said we couldn’t do it there. We didn’t have wash cloths or a working TV for the first two days. When we asked we were told to go to our room and press zero. The elevators for our floor completely stopped working and we almost missed our show. We had to call twice before they finally told us to use the service elevator. Some people had to walk down from the 28th floor. No apologies were given. Also, the lobby bathroom is key carded, which is fine. But security questioned us several times to make sure we should be using it. We had a key card, so I’m not sure why they were continually questioning us. Just overall horrible customer service. I would not stay here again. Also, at check in they tell you there is a $35 activity fee being added per day. The give you a credit for dining to use to cover the fee, but the restaurants always have long lines. The coffee was lukewarm at best. "

"Nice place nice staff the shop little expensive but overall the hotel nice "

"Clean room safe"

"Easy access to grand central terminal makes the stay worth it. Hotel is clean and employees are very kind and accommodating "

"Staff were very personable and helpful in every way "

"Brenda, Carol, Yarley and Danny made our experience amazing! We had the best time and the hotel was top notch. Everyone cared and made our stay an enjoyable and memorable one. Thank you so much!"

"It was nice everything and very nice staff only issue we had was the parking at night but they do offer free valet parking"

"I would highly recommend this hotel for a stay in NYC. It is very close to the GW bridge and easy to get there. More importantly all the staff we interacted with were helpful and friendly- from the valet parking person to the cleaning staff and front desk. The breakfast was great also. We have an EV- there were only 3 plug in areas in the garage but the hotel next door had many Tesla chargers and we were able to park there for free also. Highly recommend"

"This place is just wow! There is a resort fee but its so worth it! We had an early flight and we went to yhe hotel to drop off f in"