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"Room was clean and located right next to other hotels and bus stops and the train station. Breakfast is also provided via partnership with Tully’s coffee (first floor lobby) but you have to bring the print out of your room receipt. The main attraction is a bit of walk from the hotel or shorter if you take a bus or taxi. Amenities are also provided and lockers as well for stashing away bags or items if you arrive early and choose to explore."

"Amazing food, beautiful and well kept rooms, and we loved the private balcony baths."

"Very traditional experience. High quality food. Nice onsen."

"I stayed here with my sisters and we had the best time ever. Every meal was prepared with great care and details, and delicious. Outdoor spa in snow was fantastic. And more than anything their staff members were unforgettably friendly and kind. We want to visit again soon for sure. "

"Absolutely stunning property. Delicious breakfast buffet. Wish the shuttle to the stations were more frequent. "

"Beautiful facility and grounds, traditional interior design and outdoor onsen make for a very special setting."

"Room was gorgeous with the open air bath on a balcony overlooking Mount Fuji. The staff was extremely hospitable and professional. "

"The room, food provided, staff, and ambience were perfect."

"The property is right up next to the mountain,and will need to drive or make use of the Uzi Bus system to get to the locality ,but this makes it very unique. "