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"Room was really clean, spacious, and had all the amenities plus complimentary items you'd need like water bottles each day, tea/coffee. Even had a set of toiletries if you need."

"Very nice !!"

"Great hotel "

"Nice clean room and bathroom, really good location close to the hustle and bustle and the tram and train stations and Odori park. Lots of cute little cafes around too."

"Front desk was amazing. We arrived before check in time and left the luggage with them and went out exploring. When it was time to check-in, they had already sent the luggage to our room:) They were also very helpful in explaining about the shuttle bus. Breakfast buffet was the same everyday, and there was an option for a set meal at a Japanese restaurant too. "

"Had rooms with a park view--which was excellent during the Snow Festival. Rooms were clean and staff was friendly. Would stay here again."

"Room was clean and staff did a great job of refreshing the room daily."

"Onsen was nice, staff was very accommodating and the room view was very good and room was clean"