5/5 Excellent
Verified traveler
Traveled with family
Sep 27, 2020
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2020
Grand Park Otaru
Photo gallery for Grand Park Otaru
Overview of Grand Park Otaru
VIP Access
Grand Park Otaru
4.2/5 Very Good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Business services
- Parking available
- Bar
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
047-0008, Hokkaido, Otaru, 11-3 Chikko
Explore the area
- Shin Nihonkai Ferry3 min drive
- Kita-no-homare Brewery Shusen-kan Museum3 min drive
- Otaru Music Box Museum5 min drive
- Sapporo (OKD-Okadama)42 min drive
Choose dates to view prices
About this area
Otaru
Located in Otaru, Grand Park Otaru is connected to a shopping center. Kokusai Ski Resort and Kiroro Resort are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Otaru Music Box Museum and Otaru Aquarium. Otaru Kihinkan and Otaru Shukutsu Panorama Observation Deck are also worth visiting. Spend some time exploring the area's activities, including outlet shopping, a ski shuttle, and skiing.
View in a map
What's nearby
- Shin Nihonkai Ferry - 3 min drive
- Kita-no-homare Brewery Shusen-kan Museum - 3 min drive
- Sakaimachi Street - 5 min drive
- Otaru Music Box Museum - 5 min drive
- Suitengu - 9 min drive
Getting around
- Hoshimi Station - 21 min drive
- New Chitose Airport (CTS) - 66 min drive
Restaurants
- Terrace Brasserie – Serves breakfast, lunch, and dinner.
- Marina Bar & Restaurant – Restaurant with a bar. Serves dinner.
- Cocoro – Sushi bar offering Japanese cuisine. Serves lunch and dinner.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Onsite parking available only on request
- Self parking on site (JPY 1650 per day; includes in/out privileges)
- Limited onsite parking (max 10 spaces per unit)
- Offsite parking for JPY 1100 per day; reservations required
- Street parking available
- Ski shuttle (surcharge)
Food and drink
- 3 restaurants
- 1 bar
- Room service available
Things to do
- Shopping
Family friendly
- Laundry facilities
- Refrigerator
Conveniences
- Elevator
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Wedding services
Languages spoken
- Chinese
- English
- Korean
Business services
- Conference space
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Bed sheets
Bathroom
- Electronic bidet
- Free toiletries
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- TV
Food and drink
- Refrigerator
More
- Desk
- Phone
- Safe
Similar properties
See similar properties
Otaru
Guest rating 4+
Washer and dryer
Business friendly
Hotel
4 star
Free WiFi
Policies
Check-in
Check-in from 3 PM - midnight
Minimum check-in age - 15
Check-out
Check-out before noon
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
The type of breakfast (buffet or full) available at this property varies with stay dates.
A scheduled water and power outage will take place at this property on November 9, 2021, from 1 AM to 4 AM. Please note that all electrical facilities, including lighting, air-conditioning, and elevators will not be available during this time.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: JPY 1650 per day (in/out privileges)
- Nearby parking fee: JPY 1100 per day (2461 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hotel Grand Park Otaru
Otaru Grand Park
Grand Park Hotel Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Hilton Otaru
Otaru Grand Park Hotel
Otaru Hilton
Grand Park Otaru Hotel
Otaru Hilton
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Hilton Otaru
Grand Park Otaru Hokkaido
Otaru Hilton
Hilton Otaru
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Grand Park Otaru Hotel
Grand Park Otaru Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Frequently asked questions
Overall score and ratings
4.2
Very Good
4.3/5
Cleanliness
4.3/5
Staff & service
4.1/5
Amenities
4.2/5
Property conditions & facilities
5/5 Excellent
Luc
Aug 27, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
3/5 Okay
Riku, Yokohama
Traveled with partner
Jul 26, 2020
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2020
5/5 Excellent
Japanese, Nagano
Traveled with partner
Jul 24, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
5/5 Excellent
N.E, Yokohama
Business traveler
Jun 22, 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2020