「The hotel had great service. The staff was very nice and responded to my requests accurately and quickly. I went to Madrid for a conference and the hotel was very close to the venue. Mercadona was right next to the hotel, so overall, it was very convenient for me. I would stay there whenever I go back to Madrid.
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「It was very nice but we never had any hot water so cold showers a lot. Also we asked to get out sheets cleaned or new towels and it never happened which was very frustrating. Although the apartment is very clean and has all the things you need!」
「staff are all kind, polite, and friendly.
Amenity are made by l’Occitane.
Mineral water is free of charge. Nespresso coffee machine is in the room.
House cleaning is well done.
Spent very comfortable stay in this hotel.
The view from the room was Plaza Espana, very nice view.
Metro station was just nearby, convenient.
Used car parking in the building, which cost 33 euros per day. The entrance of parking is not easy to find for the first time. But good level of security.
I would like stay this...
「Great property in the heart of Malasana. Lots of amenities nearby including metro stations, supermarkets, coffee shops and restaurants. Although the apartment block has no reception, Sonder provides a goid service which is easy to navigate. They also offer 24 hour communication and respond quickly. 」
