チェックインよりだいぶ早く訪れたにもかかわらず、部屋が空いているということで部屋へ通していただきました。おかげで体調のすぐれない家族が長く休むことができました。
部屋の予約はシングルベッド二つとダブルのソファベッドでしたが、シングルベッドの変わりにクイーンベッドでした。追加でブランケットを持ってきてもらえたので問題はありませんでした。
シャワーの水圧は十分で、アメニティや、Google Cast対応のテレビもあり、早くホテルに帰った時でも十分に過ごすことができます。
Plaza de Espana 駅の真上にあり、バスも目の前を通っています。王宮までも徒歩圏で、5分繁華街と反対側に進めばカルフールや市場もあり、お手軽な外食を楽しむこともできます。
大変人気のホテルのようで、朝食の時間、チェックインとチェックアウトの時間はエレベーターが大変込み合うのが難点でしたが、全体的には大変快適に滞在できました。
We stayed in the presidential suite, and it was unbelievable! The two balconies had the best views of the city, and it was spacious and beautifully decorated. The staff and service were absolutely outstanding.
jeff
2025 年 7 月に 1 泊滞在
8/10
I booked and paid for a larger room with a terrace/patio and I was very grateful for this. My room was wonderful. It was large, clean and very comfortable with incredible views across Madrid.
I ordered room service and it was both very tasty and warm when it arrived. It also arrived with very good presentation, in packaging that is sustainable and quite promptly.
I do have to comment on the pool. It’s more of an oversized bathtub, it was not relative for the size of the property or the demand. It was over crowded and was not able to handle the population that had gathered by it. After one look, I avoided it. There are many other relaxing outdoor options where you can relax and get some sun. And then there is also the rooftop bar, with stunning views and many options to eat and drink.
I would stay again. The staff were helpful and very kind and the location is easily accessible to many attractions in the City.
Bernadette
2025 年 7 月に 1 泊滞在
10/10
The rooftop bar is the go to spot of all Madrid. The breakfast is unbelievable. It’s like being at an all inclusive resort with tons of options.
Steven
2025 年 7 月に 1 泊滞在
10/10
Cómodo,Centrado,Buen desayuno, muy recomendado!!!
carlos
2025 年 7 月に 1 泊滞在
10/10
Excelente propiedad, servicio, vistas, desayuno y ubicación.
Amarilis
2025 年 7 月に 2 泊滞在
10/10
The best hotel ever. The check-in process made us feel like kings. All the staff couldn't be nicer, especially Nicholas from the front desk.
Amazing and beautiful hotel.
Albert
2025 年 7 月に 1 泊滞在
2/10
The staff were condescending and outright rude, they wouldnt even put icecubes in our water during the heatwave as ice is for "paying drinks only" door staff treat you like scum, very poor service considering the price we paid to stay.
Gareth
2025 年 7 月に 4 泊滞在
10/10
I had amazing week at the hotel... the buffet was really good...
Mario
2025 年 6 月に 6 泊滞在
10/10
Great location, great hotel, modern, clean. Walkable to everywhere
Negar
2025 年 7 月に 1 泊滞在
10/10
Love this hotel! Excellent service, excellent location.