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Aruma Suites

3.5 star property
Travelers soak up sunshine at the beach or poolside while the hotel's knowledgeable staff helps craft personalized adventures in Playa del Carmen

Choose dates to view prices

Aruma Hotel offers a peaceful escape in central Playa del Carmen. Guests can relax on the terrace or cool off in the pool. Amenities include WiFi, tour assistance, luggage storage, and a secure front-desk safe.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
The current price is ￥4,772
￥6,296 total
includes taxes & fees
Apr 6 - Apr 7

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, free WiFi

Standard Double Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable channels
Desk
  • 6 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable channels
Desk
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

Alila Mayakoba

Playa del Carmen
  • On private beach
  • Pool
  • Hot tub
  • Spa
The price is ￥133,436
￥182,009 total
includes taxes & fees
Apr 5 - Apr 6
Alila Mayakoba
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About the neighborhood

Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Aruma Suites is in the entertainment district. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
Map
77710, QROO, Playa del Carmen, Av 10 No. 2 entre 10 y 10 Bis, Col Centro

What's nearby

  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    1 min walk - 0.1 km
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    3 min walk - 0.3 km
  • Navidad en el Caribe
    Quinta Alegría Shopping Mall
    5 min walk - 0.4 km
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    8 min walk - 0.7 km
  • Central Square
    3 min walk - 0.3 km

Getting around

  • Cancun Intl. Airport (CUN)
    49 min drive

Restaurants

  • Ilios restaurant
    1 min walk
  • El Árbol de la Diez
    1 min walk
  • La Cochi-loka
    1 min walk
  • La Chancla
    1 min walk
  • Bovino's
    1 min walk

About this property

Aruma Suites

Hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Mamitas Beach, Aruma Suites provides free continental breakfast, a terrace, and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Tour/ticket assistance, smoke-free premises, and luggage storage
Room features
All guestrooms at Aruma Suites offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM

Conveniences

  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: MXN 200

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [10 Av Norte 215, Playa del Carmen, (Hotel Hacienda María Bonita)]
The host will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 200

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maya Playa del Carmen
Sasha Hotel Playa del Carmen
Sasha Playa del Carmen
Sasha Hotel Riviera Maya/Playa Del Carmen, Mexico
Aruma Hotel Hotel
Aruma Hotel Playa del Carmen
Aruma Hotel Hotel Playa del Carmen

Frequently asked questions

Is Aruma Suites pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Aruma Suites?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Aruma Suites on Apr 6, 2026 start from ￥4,772, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Aruma Suites?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Aruma Suites?

Check-out is at noon. Late check-out is available for MXN 200.

Where is Aruma Suites located?

Located in Downtown Playa del Carmen, this hotel is steps from Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

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Reviews

Aruma Suites Reviews

7.6

Good

8.0

Cleanliness

8.2

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 83 out of 202 reviews
Rating 8 - Good. 46 out of 202 reviews
Rating 6 - Okay. 29 out of 202 reviews
Rating 4 - Poor. 20 out of 202 reviews
Rating 2 - Terrible. 24 out of 202 reviews

Reviews

8/10 Good

Alicia

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The place was in a good location. Lack toiletries, breakfast was in another jitellocations
Stayed 1 night in Dec 2025

2/10 Terrible

Liran

Liked: Staff & service
Disliked: Property conditions & facilities
Best location but not m reely nice place
Stayed 1 night in Jan 2025

8/10 Good

Dharma

Liked: Cleanliness, staff & service, property conditions & facilities
This is an overall nice hotel in a convenient location. Basic rooms, you have to give a deposit for blankets. Only 1 block from the beach and directly across from Coco Bongo. People are loud ALL NIGHT out on the street. I just put on white noise to sleep. Staff was very nice and they had private security at night
Stayed 4 nights in Apr 2025

6/10 Okay

James Al

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water in the shower and you need to flush the toilet bowl multiple times. But the staff are friendly
Stayed 5 nights in Feb 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities
I liked the localization, I didnt enjoy the beach club. I liked the pool, I didnt like the TV was blocked. I liked the food in another hotel, I dint like that it was mandatory to pay for it. I liked the room but the hotel needs general maintenance. Thank you.
Stayed 2 nights in Nov 2023

10/10 Excellent

Milagro de Jesús

Liked: Property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025

6/10 Okay

Manuel

Disliked: Property conditions & facilities
Bueni
Stayed 4 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness
Agradable
Stayed 1 night in Nov 2024

2/10 Terrible

Joe

Disliked: Cleanliness, amenities, property conditions & facilities
Pics are BS
Stayed 3 nights in Mar 2025

2/10 Terrible

Johanna

Disliked: Cleanliness, staff & service, property conditions & facilities
It was the most horrible place I have been.
Stayed 3 nights in Mar 2024

10/10 Excellent

Yampier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

2/10 Terrible

Inja

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no staff at the property and widow was not locked. I feel dangerous. do not stay this property. this building need to be reorganization.
Stayed 1 night in Mar 2025

4/10 Poor

Jordan

Disliked: Cleanliness, amenities, property conditions & facilities
The code to the door lock malfunctioned multiple times. They didn’t have extra towels to supply when needed. If you just a place to sleep close to 5th street and the beach this is good for that.
Stayed 7 nights in Feb 2024

2/10 Terrible

Mercedes

Disliked: Cleanliness, amenities, property conditions & facilities
Arriving at the check-in of this hotel I could feel a strong stench of sewage from the lobby inside. Much worse, there is no elevator, and therefore the lobby is very dirty. Thinking times before booking will make your vacation a nightmare.
Stayed 7 nights in Apr 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
It was not like the pictures. The bathroom made noise all night long. It was not a good experience.
Stayed 3 nights in Dec 2024

6/10 Okay

Kathryn

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great staff! Clean rooms but there was a lot of mold on the property, but not in the room. The sliding glass door to the balcony didn’t lock and it was a shared balcony! My friends room had no blanket.
Stayed 1 night in Nov 2022

6/10 Okay

Eugene

Liked: Cleanliness
Very loud music until about 4:30 a.m. I mean VERY loud and I was on the 3rd floor. If you can look (or hear) past that its ok.
Stayed 1 night in Jan 2024

2/10 Terrible

Owen, Montreal

Disliked: Cleanliness, property conditions & facilities
The staff tried to be helpful after asking a few times to be moved. The smell in the first two rooms they put us in was so horrible I slept on the balcony the first night cause the smell was nauseating that was coming from the sewer pipe in the bathroom. Very noisy in the front. They put us in a room in the back and ithe smell wasn't as bad and it was quieter. Breakfast was good and served buffet style.
Stayed 2 nights in Feb 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Terrible smell in room. Very noisy. Much of the room is either falling apart or in need of an update. Very disappointing
Stayed 1 night in Feb 2025

6/10 Okay

Benett

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pros: generally nice, great location, friendly staff, rooftop is great Cons: they hit me with a mandatory fee in person for breakfast and beach club entry. They didn't have change. Low water pressure in the bathroom. No one came to clean my room while I was there.

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities
El personal fue amable en todo momento, en general fue una buena estancia.
Stayed 3 nights in Feb 2026

8/10 Good

karla

Liked: Cleanliness, property conditions & facilities
La ubicación excellente el servicio por parte del staff también, había mucho ruido por las construcciones y tuvimos que despertar muy temprano a causa de eso, nos tocó un día muy frío y no había cobijas más que una sábana, pasamos frío pero fuera de eso si lo recomiendo
Stayed 1 night in Jan 2026

2/10 Terrible

jesus emmanuel

Disliked: Cleanliness, amenities, property conditions & facilities
No había estacionamiento por lo tanto no me hospede en ese hotel
Stayed 2 nights in Jan 2026

6/10 Okay

Guadalupe

Liked: Amenities
La zona en la que se encuentra es perfecta, aún que el lugar tiene un olor particular
Stayed 1 night in Jan 2026

6/10 Okay

Raul Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
El servicio, la habitación excelente, lo que no me gustó fue que indica que incluye desayuno, y cuando llegas al desayuno solo tienes para elegir entre una simple torta o tostada, además que te hacen un cobro adicional que no estaba indicado al momento de apartar la habitación
Stayed 5 nights in Jan 2026