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「We stay here frequently…always super clean and the inn keepers are very kind.」

「Management was rude and unprofessional. There were issues with my room (running toilet, broken fireplace) and no attempt was made to rectify the issue. What is advertised on the website is not what the actual experience will be. The worst part was the inability to contact someone in charge because the person at the front desk was rarely there and when she was, she had seemingly no interest in helping and was borderline rude. 」