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"The staff here are exceptional. They go above and beyond to make sure you have everything that you need and are so friendly and charismatic. We had a lovely stay at Shoji Lake Hotel. The facilities are ‘older’, very traditional Japanese hotel which made our stay a very homey experience. The onsen was wonderful, the indoor onsen was definitely a lot older, but the outdoor onsen was newly renovated and so nice. We will recommend Shojj to everyone going to Japan! "

"Staff was very understanding and helpful. Property was beautiful."

"Amazing room, service, course dinner!"

"friendly staff, clean room, great amenities! what stood out the most was the view of mt fuji from the room / balcony. "

"The best hotel I have ever stayed during vacation. I will definitely come back when I visit Fuji mountain again. "

"Clean, staff politeness, good play area for kids, good breakfast and executive drink sessions."

"Great place to stay at Kofu! It comes with excellent breakfast, free amenities like ice cream, welcome drinks and ramen. "

"Great view as mentioned and staff was great too. Only thing was organizing dinners and activities was a bit tough so hard to plan around. Also, more dinner choices would be great."

"Staff"