Find Family Hotels in Minami-Alps

"The hotel is definitely old and in need of Reno’s. We stayed in one of the side buildings, which was incredibly dusty, we ended up sleeping with masks and vick vapour rub every night. Waking up with sore throats and the worst congestion. The beds are horrible, very hard, can feel the springs stabbing you in the back, I woke up the first night at 4am with a horrible migraine from the springs in my back and ended up sleeping on a two seater couch for the remainder of my stay. Asked for an extra pillow, was declined. Breakfast and dinner buffet was good selection and staff was nice to us. "

"Room was clean and up to standards but the steps from the bathroom hurt my husband’s heels and mine too when we were going to the bathroom at night. People are nice though especially at receptionist"

"Very kind and helpful staff. The hotel was charming."

"We really enjoyed the onsen experience here"

"Great outdoor bath and lake view! "

"Great location "

"Great service, nice room, gorgeous view of Mt Fuji, excellent food and overall experience. "