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"The room we got was specious and a nice view if Mt. Fuji. Staff is very friendly and helpful. Special shout out to Ms. Iwai. She was always there when I need help for anything and always assisted with a sweet smile on her face. "

"The staff are exceptional : genuine and respectful. The staff welcomes us every year when we return. After we climb the Mt Fuji and unable to walk further from our car to the main door, the staff will greet us from afar and help us with the luggage’s, not for tips but for their professionalism and values they cherish much. "

"Great location, easy to access Fuji Q. Restaurants at resort are decent, not the best feature. Many restaurants within walking distance."

"This was a 5-star core memory stay. Thank you!"

"The dinner buffet was amazing and the staff were all very friendly and helpful! We made great use of their free shuttle as well!"

"Property is clean but dated. The indoor playground is wonderful for my kids. The buffet meals were great and had a wide variety. Definitely would recommend and come back. "