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"Room was clean and staff was helpful."

"Clean room, good ontsen on top floor with view on Mt Fuji, great breakfast (unfortunately no gluten free bread or plant-based milks), very helpful staff at helping navigate public transport. "

"The staff and hotel amenities. Very convenient and the onsen is a must try when you plan to stay. The view of Mt. Fuji is stunning from our room. Didn’t expect it to be on fuji view! Overall, it was a great experience! Arigatō gozaimasu! 🙏"

"Resort was a perfect mix. One side had a grand view of Mt. Fuji, the other side looked out into the theme park (Fuji Q Highlands). Hotel Guests had free access to the Onsen next door and had an enclosed walkway for access. The onsen was clean and had a great payment system for items you need (vending machines, souvenirs etc...); electronic bracelet that allowed you to purchase from venders & souvenir stoors. Final Payment for services at a kiosk on the way out. "

"Amazing room options with incredible views. View from rooftop terrace and traditional food options was wonderful. "

"Most memorable stay in my life. Kaiseki dinner was amazing. "

"Absolutely magnificent experience! Everything was great! From professional service, to clean rooms and absolutely beautiful garden! "

"すごく満足しました，スタッフの皆さん，とても親切です！"

"Excellant stay will definitely coming bacl"