Very disappointed hotel health club was closed.No mention when booked
Lovely comfortable and super clean rooms. Check in staff was great and spoke English. Just missing some bottles of water in rooms, that would have been perfect.
A pleasure to stay there. Lovely public rooms, great location on the Pier and edge of park, easy walk to Chinatown and Daimaru.
Great hotel, very nice and quiet.
No complaint....all necessity we requires such as location, convenient stores and restaurants are just meters away...
Hotel Location near the Shinkansen station is very good.
The room is nice and clean. A little bit small but it's fine. The locaiton is superb, next to a lot of restaurants and shopping places, and not far from stations. Breakfast was very food. Customer service was polite and helpful.
This property was well located in Kobe, was very clean and well maintained. The double room was very small with the bed against the wall. We were unable to satisfactorily adjust the airconditioner with it being too cold and when switched off the room too hot. The staff were very friendly and ...
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