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Oriental Hotel

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Premium bedding, down comforters, in-room safe, desk
42-inch flat-screen TV with digital channels
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Oriental Hotel

Oriental Hotel

4.5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
650-0034, Hyogo-ken, Kobe, 25 Kyomachi, Chuo-ku

Explore the area

  • Popular LocationKobe City Hall4 min walk
  • Popular LocationMeriken Park15 min walk
  • Popular LocationKobe Tower15 min walk
  • AirportOsaka (KIX-Kansai Intl.)50 min drive

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About this area

Kobe

Located in Kobe, Oriental Hotel is connected to a shopping center. Kobe Harborland is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Kobe Anpanman Children's Museum & Mall and Kobe Oji Zoo. Check out an event or a game at Hanshin Koshien Stadium, and consider making time for Kobe Animal Kingdom, a top attraction not to be missed.
Visit our Kobe travel guideOpens in a new window
Map

What's nearby

  • Higashi Yuenchi Park - 3 min walk
  • Kobe City Hall - 4 min walk
  • Ikuta Shrine - 10 min walk
  • Meriken Park - 15 min walk
  • Kobe Tower - 15 min walk

Restaurants

  • The House of Pacifc – Restaurant with a bar offering Italian cuisine. Serves breakfast, lunch, dinner, and light fare daily. Kids' menu available.
  • J.W. Hart – Serves light fare daily.
  • Kobe・Sushi Kanesaka – Sushi bar offering sushi. Serves lunch and dinner daily.
  • Medium Rare – Ocean-view steakhouse. Serves lunch and dinner daily. Kids' menu available.
  • J.W. Hart Cafe – Serves brunch, lunch, dinner, and light fare daily.

Getting around

  • Kyukyoryuchi Daimarumae Station - 5 min walk
  • Kobe Sannomiya Station - 12 min walk
  • Kansai Intl. Airport (KIX) - 50 min drive

About this property

Oriental Hotel

4.5-star luxury hotel connected to a shopping center in Kobe City Centre
This smoke-free hotel features 3 restaurants, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/café, and self parking. All 116 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and flat-screen TVs with digital channels. Guests will also find refrigerators, room service, and premium bedding.
Oriental Hotel offers 116 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kobe hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 1500 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10 AM: JPY 3630 for adults and JPY 1760 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 bar/lounge
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Spa services

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Spanish

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massage - prenatal
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

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Guest rating 4.5+
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Washer and dryer
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Air conditioned
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Policies

Check-in

Check-in from 3 PM - 3 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for JPY 8000.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: JPY 3630 for adults and JPY 1760 for children (approximately)
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 8000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Oriental Hotel Kobe
Oriental Kobe
Oriental Hotel Kobe
Oriental Hotel Hotel
Oriental Hotel Hotel Kobe

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 304 out of 380 reviews
5 - Excellent 80%
Rating 4 - Good. 63 out of 380 reviews
4 - Good 17%
Rating 3 - Okay. 9 out of 380 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 380 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 380 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are amazing & excellent service! Hotel has excellent historic features. Very relaxing stay.. I definitely recommend this as a future opportunity, for business stay, vacation, relaxation or just plain enjoyment! Will be see you all again soon....
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/5 Poor

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel facilities are quite nice but the service was lacking. Just as one example they would not allow for lunch reservations at the hotel restaurant even though we asked a day in advance (apparently no priority is given to hotel guests). That said warmer overall customer service would make this hotel a great place to stay.
Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise
We stayed there for my husband's birthday for three nights. On the bday, we went for breakfast and were surprised by a Capuccino plate with an HB message! It was during the Coronavirus outbreak and the staff did politely check our previous and next ports upon check-in which is good for everyone. The hotel stays cautious but won't be too stressful which is a difficult balance to achieve these days. Service at the medium rare restaurnat was very good too! Book early though as there're only 5 tables!
Stayed 3 nights in Jan 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, location and very friendly staff. Well equipped gym, around 8-10 mins walk to the train station. We took the hotel taxi to kansai airport for around $16000 yen. We reached in around 55mins with no traffic. Can take the limousine bus too but have to go to the train station to buy ticket which cost around $1900 yen per pax.
Stayed 5 nights in Jan 2020