Is Kobe PortTower Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Kobe PortTower Hotel?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at Kobe PortTower Hotel on Sep 15, 2025 start from ￥8,155, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kobe PortTower Hotel?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at Kobe PortTower Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. After-hours check-in is not available.

Where is Kobe PortTower Hotel located?

Located in Kobe City Centre, this hotel is within a 10-minute walk of Meriken Park, Kobe Tower, and Kobe Harborland. Motomachi Shopping Street and Kawasaki Good Times World are also within 5 minutes. Minatomotomachi Station is only a 2-minute walk and Hanakuma Station is 6 minutes.

Kobe PortTower Hotel Reviews, Deals & Photos 2025

2/10 Terrible

Guy

Jun 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room 919 robinets was out shape very bad condition, lamp burn by other customers. Bed comfortable, quiet, hot spring very nice, ventilation 100% very good. They offered me a map in English the day I checked out which means today June 10 very sarcastic front desk staff , now see the pictures

The day I left June 10 my bedroom was clean , bathroom and living room

Stayed 4 nights in Jun 2025

10/10 Excellent

Darleen

Oct 25, 2024

Liked: Cleanliness, staff & service, room comfort

Hot baths to soak in

Centrally located easy walk to motomachi station, shopping and the port. Rooms outdated, walls need a good clean, neverthe less comfortable. Beautiful bath and sauna area ideal for soking after a day of adventure

Stayed 6 nights in Oct 2024

10/10 Excellent

Matthew

Nov 13, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was an unusual foreigner in this family-friendly hotel, but had no troubles with helpful staff (and some Google translate!) Great breakfast buffet, nice spa, ok exercise room, easy laundry, free drink at happy hour, great location, overall great value.

Stayed 4 nights in Nov 2023

2/10 Terrible

Richard

Aug 27, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Important to say the Staff are super friendly and courteous. If you have been to a rundown Motel 6 in the USA then you would feel right at home here. This place needs to close for extensive remodel. It is worn out. The smell of mold in the room was overwhelming. The AC was moldy, dirty and didn't work properly. For WHATEVER reason that defies logic they had only one bed sheet on each bed. BUT, it did have a 10 inch thick, down-filled duvet. In the summertime during a 90 plus degree heatwave. SWEAT ALL NIGHT! I know that they have both the top and bottom sheets in their hotel because one of the beds in my room had the top sheet, the other the bottom. I booked a room outfitted for 4 people. It had 2 TWIN beds and only 2 full size towels. Not even full size beds but children's twin beds. It was listed as accommodations for 4. They have a reservation only buffet only restaurant. Easy to book online but you'll wish you hadn't. It is more expensive than the many restaurants near by. We got there just after dinner opened to find a full buffet of mostly cold food. Even the hot food was cold. EVERY fish product on the buffet was not fresh, but obvious leftovers from the previous day. So after all this you ask why didn't I complain to management? My greatest embarrassment and why I am posting a negative review is that I had booked some dear friends in this place 2 weeks earlier. They said that their room was just as bad, and didn't want to hurt my feelings.

Stayed 5 nights in Aug 2025

8/10 Good

Eunice

Apr 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The prices were good and it’s not too far from the station, hence I chose to stay at this property. It’s close to the local monorail station, but if you’re looking for the JR, it’s like a 10 minute walk. bought the room wi th the shared bathroom, but had some issues because I had tattoos. They were flexible enough to open the shared baths to tattooed guest during busy seasons, but you’re only allowed to shower between 11-3am which was a pain, but just something to be mindful of. They have cheap beers during happy hour, and free coffee between a certain time too, which is nice. Overall not a bad experience.

Stayed 6 nights in Apr 2024

4/10 Poor

Verified traveler

Nov 17, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not book standard room

First, i want to mention that the front desk staff was incredibly kind and helpful. We booked the standard double room. when we opened the door we immediately realized it was not the room pictured on the app. The beds were so uncomfortable. The room was tiny. The carpet was literally coming off the floor. So much dust that I woke up with my eyes puffed up. The window panes were loose and rattled when a truck would drive by. Stains on everything. Disgusting. The staff were so kind and gave us extra blankets to sleep on top of to make the mattress bearable. They worked with hotels.com to help us cancel the remaining nights. Also weird how they charge the room Night 1: $70 Night 2: $120 Night 3: $22 I think there are nice rooms in this hotel but not this one.

Stayed 4 nights in Nov 2024

6/10 Okay

Takako

Aug 29, 2025

Disliked: Cleanliness

朝食がたくさん種類があり　美味しかった

Stayed 1 night in Aug 2025

8/10 Good

sato

Aug 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

夜の散歩も夜景が綺麗　駐車場は少ないが時間帯によっては外部駐車場の方が安く済む

Stayed 1 night in Aug 2025

8/10 Good

Michiko

Jul 27, 2025

Disliked: Cleanliness, amenities

立地も良く、部屋からの眺望も良かったし、ウエルカムドリンクも駅までの送迎も有難たかった。ただ、部屋の家具にホコリが溜まっていて、エアコンの風で部屋中に飛びそうで嫌だったのと、ベットのマットが最悪だった。ところどころスプリングが悪くなっているのか、寝心地も悪かった。

Stayed 1 night in Jul 2025

4/10 Poor

??

Jun 2, 2025

Disliked: Cleanliness

チェックインしてまず目についたのが、部屋に小さいゴミがいっぱい落ちていた。せっかくポートタワーが目の前にあって夜景を楽しめると思ったのに窓ガラスが汚かった。

Stayed 1 night in May 2025

10/10 Excellent

Jordan

May 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

For context, I stayed here in the middle of a month-long trip in Japan, and before this have mostly been in budget hotels. The location was, in my opinion, one of the best parts of the hotel. It is within a 10 minute walk to both a JR Rail station and a local line, and is a short walk to both Harborland and the Kobe Port Tower. All guest rooms are relatively high up -- 6th or 7th floor -- and some, like the room I was in, have a view of Kobe Port Tower. One night it was pouring rain, but I still had a nice time with the view. The staff were all incredibly professional, not much more to say other than they were great. The room was clean and the air conditioning worked great. My only complaint would be that the highest hook for the shower head was broken. I probably could have told the front desk and got it fixed, but I liked the room enough to not bother them. Overall, a great hotel in a great location.

Stayed 4 nights in May 2025

10/10 Excellent

shinichi

May 20, 2025

Liked: Amenities

駅から少し遠いが道中も楽しめるホテルからメリケンパークが近く、風呂、食事、部屋 goodです

Stayed 1 night in May 2025

8/10 Good

ハルカ

May 18, 2025

Stayed 1 night in May 2025

8/10 Good

Haruna

May 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2025

4/10 Poor

MIHO

Apr 25, 2025

駐車場少ない

Stayed 1 night in Apr 2025

8/10 Good

だいすけ

Mar 28, 2025

また利用したいです

Stayed 1 night in Mar 2025

8/10 Good

Katsumoto

Mar 27, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Yusuke

Mar 14, 2025

Stayed 2 nights in Mar 2025

8/10 Good

Nakahara

Mar 11, 2025

Liked: Staff & service

Stayed 1 night in Mar 2025

4/10 Poor

Souichi

Mar 10, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

4/10 Poor

Asako

Mar 2, 2025

Stayed 1 night in Feb 2025

6/10 Okay

ジュン

Mar 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

このホテルに限りませんがエリア全体で宿泊料が高めです。

Stayed 1 night in Dec 2024

8/10 Good

AKIYO

Feb 14, 2025

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Feb 8, 2025

カニのビュッフェで80分は短か過ぎ、ビール飲み放題は飲めない同席者も強制オーダーは納得出来ない。

夕食のカニビュッフェは思っていたよりも品数が少なく少々ガッカリ。まあ値段からすればこんなモノかとは納得しましたが…。それよりもカニは食べるのに時間と手間が掛かるのは、誰でも理解出来るかと思うものの大方、他のビュッフェだと90分〜120分の所が殆どだと思いますが、10分少ない80分。それより納得出来なかったのは、主人はビール好きですが私は一切アルコール類の飲めない下戸。にも関わらず飲み放題を頼んだら同席の全員が飲み放題を追加しなければいけないというホテル側の勝手なルール。どうにも納得出来ず、アルコール類が一切飲めない事を伝えると『そう決まっておりますので』の一言。ビール飲み放題そのものの値段が¥1200と安価だったので仕方ない…と納得させたものの飲み放題を謳うので有れば、もっと倍位に値段を上げても良いと思うのでアルコールの種類を増やして頂きその代わり、飲めない同席者にまで強制的にオーダーしなければいけないというルールは止めて頂きたいと思う。レストランの総じて愛想のない、ただ淡々と空いたお皿を片付けて行く対応に対しフロントの方達は総じて皆が感じ良く車で行ったところ、帰りにワイパーに神戸の景色をお楽しみ頂けます様にフロントガラスをお拭きしておきました。と書いたメッセージが挟まれておりとても良い印象を持った。大浴場も有る上に、宿泊&夕食付きで2人で¥20000でお釣りが来るのは、平日とは言え大変お得なプランだった。

Stayed 1 night in Jan 2025

10/10 Excellent

優子

Feb 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

以前も泊まり良かったので今回も利用させて頂きました、

Stayed 1 night in Feb 2025

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