レゴランド®・ウィンザー周辺のホテル

「独立したシャワールームが快適」

「We enjoyed our very short stay and would like to return for longer next time. The lodge had everything we needed and our children loved the bunk beds. We all enjoyed feeding the animals in the morning the next day. 」

「Close to grocery and bus stops. Short walk to the station!」

「We were not informed in advance that the swimming pool would be closed, which left our children very disappointed. We raised the issue with reception, but the staff were unhelpful and showed little interest in resolving the situation. Even after management became involved, we did not receive an apology. While they offered to refund our car parking, they were unable to process the refund back onto my card. After waiting 45 minutes with no resolution, I eventually gave up.」

「Good.」

「Although the building and facilities were old, the rooms were clean and the staff provided good service.」

「駐車場が狭いのが難点ですが、チェックインカウンターの方も対応が良く、スムーズにチェックイン出来ました。 部屋の洗面のコップ内側に、歯磨き粉が付いていたので、もう少し丁寧に確認して欲しいです。」

「Terrible customer service, property is nice, upper management customer service is poor 」

「Just home from the most amazing five days here. The hotel is spotless and the staff all smiles,. My grandkids loved the warm swimming pool, the outdoor gym and the playground. The grounds are wonderful kept, full of mature trees, a war memorial and a pretty fountain. And that's before you get to the front of the hotel. The breakfasts blew us way, and our one evening meal was delicious. 」

「Great stay, clean room and wonderful staff.」

「Breakfast was good. The only downside was there was no power socket next to bed.」

「They hotel had double booked and we were turned away. No room. As two elderly travellers I was appalled to have to drive straight back home 100 miles in the evening. Staff just said they couldn't help」