ブラックネルの ゲストハウス

「BEWARE, this property greatly lacks security! The listing does (minimally) state that there is no staff on site. Yet, My wife & I were given entry into the building without having completed the supposed mandatory online check-in, having only spoken to someone through the Ring doorbell camera. We found that the key lock box for our room has been improperly closed by the previous guest, with our room key literally falling out of the lock box when we entered the house. The room key was for...

「Worked well, cheapest place by far in the area and room was quite nice. Staff were very friendly」

「Had a lovely stay Very helpful staff and room beautifully clean. Very near to shop and not too far from town will stay again happily.」

「Really nice quaint hotel thank you」

「Sehr schöne Unterkunft, netter Host, wir konnten auch den Garten mitbenutzen - kann ich nur weiterempfehlen!」

「First, the good: the staff was extremely helpful. Due to some internet issues and a delayed flight, completing the booking proved extremely difficult, but the staff was extremely patient, understanding and accommodating. Another plus is its proximity to Heathrow, I was able to get there in a few short minutes. Now, the not-so-good: the room did not look as advertised. It was sorely in need of updating. The bed was comfortable enough and warm but small. While I appreciated the private bathroom,...

「宿泊直前の当日午後２時に受付がないホテルへの入り方を連絡するとあったが、何度メールで聞いても、メールか電話かなど方法を教えてくれず、もし連絡が来なかったり、受けられないと、路頭に迷う羽目になると思うと心配だった。質問メールにはきちんと答えて欲しい。」

「The room was spacious and very clean. It had everything we needed and was beautifully decorated.」