ウィンザー レースコース周辺のホテル

「独立したシャワールームが快適」

「Arrived to see posters indicating that a boiler was being replaced between 10pm and 4am - there was no mention of this prior to or after booking. Fire alarm went off at 1.45am, spoke to reception who said it was a false alarm. The fire alarm light kept flashing after this. I went to reception at 2.15am who told me the light wasn't flashing as they'd reset the alarm (they didn't ask to check). Went back to my room and at about 2.30am reception called to ask me if the light was still flashing (the...

「The staff was extremely helpful and friendly」

「There was no hot water for the entirety of our stay. And no solution was provided. 」

「2 day stay . Very bad smelling room even after 2 days with window open. Its clearly been lived in by a smoker and a sock was still covering the smoke detector. Really uncumfortabke beds and dirty stained sheets and matress. No lamps no cups, spoon or coffee. Even had to tune the telly myself. Very strange types walking around the corridors would not recomend. Staff were nice enough when i spoke to them. Im not the complaining type so just loughed if off as a bad experience never to be repeated....

「Good.」

「Although the building and facilities were old, the rooms were clean and the staff provided good service.」

「The hotel was not open nobody was there when we arrived. 」

「Stunning setting with outstanding service — will definitely return.」

「Shampoo. Body soap, conditioner were not prepared in1st day, conditioner was not as well in 2nd day.」

「Terrible customer service, property is nice, upper management customer service is poor 」