ケルストン ホテル

「冷房が効き過ぎていた」

「空港に近くて良いね。部屋は、とても狭いので、寝るだけに割り切って。」

「朝食付きでしたが、出発が早いので簡単な物をテイクアウトしたい。と言ったが、拒否された。朝が早いフライトなので、空港近く、朝食付きのホテルを選んでつもりが、結局、朝食は食べれず、空港からは、結構離れていました。次回は、他のホテルを利用します。」

「I did not use the minibar, however I received a bill by email including minibar charges. Also, the coffee machine in my room was not working, and although I requested a replacement, it took approximately one and a half hours for the new machine to arrive.」

「Rooms very clean and newly renovated. The shuttle bus to the airport was very helpful!! Staff were nice but we had to wait a bit to put our luggage before checking but all is okay and was a wonderful stay :)」

「快適に過ごせました。」

「Reception staff were very welcoming, friendly and most importantly their smiles seemed genuine. Instructions for the basement car parking was made very clear. Note to management: give the girls a nicer uniform, make it modern and get rid of the grey colour. The girls smiles made up for the dull uniform. The first room I was allocated, was clean but the bathroom door was not hung well. This created a wide gap between the wall and door whereby personal privacy in the bathroo was an issue....

「スタッフの感じがよく、親切な対応でした。」

「シャトルサービス」

「Nice place good location」

「荷物の預かりサービスや、空港シャトルバス（有料）で、スタッフさんもとても優しかったです。部屋やロビーはとても広く綺麗で、またきた時には泊まりたいです。駐車料金は、高かったので、留意が必要です。」

「Excellent」

「綺麗広かったです」