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Bed sheets were clean but had stains. Tv had usb port but remote control would not allow playback. Staff were pleasant and allowed late checkout.

The hotel has a King bed which is nice. It's modern. The food at the restaurant was excellent, much better than we expected. Service at the restaurant was very slow.

The staff could not have been more attentive. The food was excellent. Great central location with old English style charm and service.

We stayed for 7 days 6 nights at this resort. We loved it, very clean, we had maid service every day and they were wonderful, the pool/jacuzzi/sauna was amazing. Staff was always greeting us anytime passing one, and it was overall a beautiful stay! Would definitely reccomend.

Very classy hotel with character but also nicely modernised in parts. Loved the junior suite with the balcony

. We have stayed there before and thoroughly enjoyed our stay.However We mainly dined in the town where honestly the food choices were superior to that at the Novotel and considerably cheaper in most cases. I think they need to lift there game in that regard.The buffet breakfast was fair to average. ...

Great central location and value for money. Staff at reception area were very helpful and friendly

We stayed twice during our trip to New Zealand. First time was for one night so booked a king room, the staff were all helpful and professional. Second time we were there for two nights so booked a suite. It was very comfortable, kitchen was well stocked and clean. Again staff were great. We enjoyed ...

Rooms were good with a comfortable bed. We were in the middle of the COVID 19 issues and the staff were extremely helpful and friendly in these difficult times, a credit to the hotel.

Rooms for most part faced pool or garden and were bright with large balconies. The elevators were not easily found not were the rooms because it is a massive hotel with arms of rooms stretching either left or right.

Very good bar & restaurant. Room small but clean & fuctional fine for a solo traveler

It says budget in the name, so don't expect bells and whistles. Rooms are small, but not super tiny, beds are fine and comfortable enough - I slept well. It always seems really clean and fresh. I used it once because I had too, and was really impressed with it for a simple air port stopover, so have ...